Outlook 2024

  • $699.00
    Unit price per 


Outlook 2024

The Microsoft Outlook 2024 course will provide participants with the skills and knowledge needed to effectively manage emails, appointments, and tasks within the Outlook platform. Participants will create and manage calendar events, set up and use rules for automating tasks, as well as customize the interface to suit their needs. Mastering Outlook 2024 empowers individuals to stay organized and maintain a more focused approach to their daily activities.


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Everything you need to teach a one-day workshop for Outlook 2024:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clipseditable books, audiobook workshops, e-learning, and cloud-based LMS.

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Outlook 2024 Course Outline:

Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Action Plans and Evaluation Forms
  • Action Plan
  • Evaluation Form
  • Pre-Assignment
  • Pre-Test
  • Pre-Test Answers
Module Two: An Introduction to Outlook
  • Overview of the Interface
  • Initial Set-Up
  • Benefits of Using Outlook
  • Customizing the Workspace
  • My Contacts
  • Practical Illustration
  • Module Two: Review Questions
Module Three: Email Account Management
  • Adding Email Accounts
  • Switching Between Accounts
  • Managing Account Settings
  • Common Email Account Issues
  • Differences Between Account Types
  • Practical Illustration
  • Module Three: Review Questions
Module Four: Composing Emails
  • Writing Effective Emails
  • Text Formatting
  • Adding Attachments and Links
  • Scheduling Email Delivery
  • Using Templates and Quick Parts
  • Practical Illustration
  • Module Four: Review Questions
Module Five: Organizing Your Inbox
  • Creating Folders and Subfolders
  • Sorting Emails and Using Filters
  • Managing Old Emails
  • Categories for Email Organization
  • Flagging Emails for Follow-Up
  • Practical Illustration
  • Module Five: Review Questions
Module Six: Email Security and Privacy
  • Built-In Security Features
  • Two-Factor Authentication
  • Managing Junk Email and Blocked Senders
  • Recognizing Phishing Attempts
  • Regular Review of Security Settings
  • Practical Illustration
  • Module Six: Review Questions
Module Seven: Calendar Management
  • Creating Calendar Events
  • Setting Recurring Appointments and Meetings
  • Managing Meeting Invitations
  • Color-Coding and Categorizing Events
  • Using Time Zones and Calendar Views
  • Practical Illustration
  • Module Seven: Review Questions
Module Eight: To-Do Lists and Tasks
  • Managing Tasks in Outlook
  • Setting Reminders, Priorities, and Due Dates
  • Using the To-Do List
  • Delegating Tasks
  • Organizing Tasks with Folders
  • Practical Illustration
  • Module Eight: Review Questions
Module Nine: Using Outlook for Collaboration
  • Sharing Calendars and Contacts
  • @Mentions
  • Collaborating from OneDrive or SharePoint
  • Collaborating via Attachments
  • Collaborating on Email Templates
  • Practical Illustration
  • Module Nine: Review Questions
Module Ten: Search Features
  • Improved Search Functionality
  • Search Tips and Shortcuts
  • Automating Email Organization with Rules
  • Quick Steps for Repetitive Email Actions
  • Custom Alerts
  • Practical Illustration
  • Module Ten: Review Questions
Module Eleven: Advanced Tips
  • Conditional Formatting
  • Using Email Delegates
  • Creating Custom Views
  • Using Offline Mode
  • Using Archive and Auto-Archive Features
  • Practical Illustration
  • Module Eleven: Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Other Course Kits Available:

  1. Accountability in the Workplace
  2. Administrative Office Procedures
  3. Administrative Support
  4. Adult Learning - Mental Skills
  5. Adult Learning - Physical Skills
  6. Anger Management
  7. Appreciative Inquiry
  8. Archiving and Records Management
  9. Attention Management
  10. Being a Likeable Boss
  11. Body Language Basics
  12. Budgets and Financial Reports
  13. Building Confidence and Assertiveness
  14. Business Acumen
  15. Business Ethics
  16. Business Etiquette
  17. Business Succession Planning
  18. Business Writing
  19. Call Center Training
  20. Change Management
  21. Civility in the Workplace
  22. Coaching and Mentoring
  23. Coaching Salespeople
  24. Collaborative Business Writing
  25. Communication Strategies
  26. Conducting Annual Employee Reviews
  27. Conflict Resolution
  28. Contact Center Training
  29. Contract Management
  30. Creating a Great Webinar
  31. Creative Problem Solving
  32. Creativity: Thinking Outside the Box
  33. Crisis Management
  34. Critical Thinking
  35. Customer Service
  36. Customer Support
  37. Cyber Security
  38. Delivering Constructive Criticism
  39. Developing a Lunch and Learn
  40. Developing Corporate Behavior
  41. Developing Creativity
  42. Developing Emotional Intelligence
  43. Developing New Managers
  44. Digital Citizenship
  45. Diversity, Equity and Inclusion
  46. Employee Motivation
  47. Employee Onboarding
  48. Employee Recruitment
  49. Employee Termination Processes
  50. Entrepreneurship
  51. Event Planning
  52. Executive and Personal Assistants
  53. Facilitation Skills
  54. Generation Gaps
  55. Goal Setting and Getting Things Done
  56. Handling a Difficult Customer
  57. Health and Wellness at Work
  58. High Performance Teams Inside the Company
  59. High Performance Teams Remote Workforce
  60. Hiring Strategies
  61. Human Resource Management
  62. Improving Mindfulness
  63. Improving Self-Awareness
  64. In Person Sales
  65. Increasing Your Happiness
  66. Internet Marketing Fundamentals
  67. Interpersonal Skills
  68. Job Search Skills
  69. Knowledge Management
  70. Leadership and Influence
  71. Leadership Development for Women
  72. Lean Six Sigma
  73. Life Coaching Essentials
  74. Manager Management
  75. Managing Personal Finances
  76. Managing Workplace Anxiety
  77. Managing Workplace Harassment
  78. Marketing Basics
  79. Measuring Results From Training
  80. Media and Public Relations
  81. Meeting Management
  82. Middle Manager
  83. Millennial Onboarding
  84. mLearning Essentials
  85. Motivating Your Sales Team
  86. Multi-Level Marketing
  87. Negotiation Skills
  88. Networking Outside the Company
  89. Networking Within the Company
  90. Office Health and Safety
  91. Office Politics For Managers
  92. Organizational Skills
  93. Overcoming Sales Objections
  94. Performance Management
  95. Personal Branding
  96. Personal Productivity
  97. Practical Bookkeeping
  98. Presentation Skills
  99. Project Management
  100. Proposal Writing
  101. Prospecting and Lead Generation
  102. Public Speaking
  103. Recognizing Employee Excellence
  104. Respect in the Workplace
  105. Responsibility in the Workplace
  106. Risk Assessment and Management
  107. Safety in the Workplace
  108. Sales Fundamentals
  109. Self-Leadership
  110. Sensitivity Training
  111. Servant Leadership
  112. Social Intelligence
  113. Social Learning
  114. Social Media In The Workplace
  115. Social Media Marketing
  116. Stress Management
  117. Supervising Others
  118. Supply Chain Management
  119. Taking Initiative
  120. Talent Management
  121. Team Building For Managers
  122. Team Building Through Chemistry
  123. Teamwork and Team Building
  124. Telephone Etiquette
  125. Telework And Telecommuting
  126. Ten Soft Skills You Need
  127. The Cloud and Business
  128. Time Management
  129. Top 10 Sales Secrets
  130. Trade Show Staff Training
  131. Train-The-Trainer
  132. Trust Building and Resilience Development
  133. Unconscious Bias
  134. Universal Safety Practices
  135. Virtual Team Building and Management
  136. Work-Life Balance
  137. Workplace Bullying
  138. Workplace Harassment
  139. Workplace Violence