Sensitivity Training

  • $499.00
    Unit price per 


Sensitivity Training

Sensitivity training is crucial in creating a workplace that is inclusive, and a safe place for all to work. This course will look at interactions within a group, but will be more focused towards individual’s behaviors and emotions.  


With our Sensitivity Training workshop you will introduce topics to promote sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy. This will then help to foster positive relationships between co-workers, and in turn benefit the whole organization.

 


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Everything you need to teach a one-day workshop for Sensitivity Training:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Sensitivity Training Course Outline:

  Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop objectives
Module Two:Introduction to Sensitivity Training
  • Definition
  • History
  • Who Needs It?
  • Goals
  • Case Study
  • Review Questions
Module Three: Benefits
  • Raising Awareness
  • Interaction
  • Behavioral Changes
  • Productive Workplace
  • Case Study
  • Review Questions
Module Four: Stereotypes
  • Explicit
  • Implicit
  • Purpose
  • Effects
  • Case Study
  • Review Questions
Module Five: Discrimination
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Six: Sex and Gender Stereotypes
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Seven: Age
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Eight: Disabilities
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Nine: Religion
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Ten: Handling Complaints (I)
  • Develop Process
  • Publish Process
  • Train Employees
  • Assess the Effectiveness of the Process
  • Case Study
  • Review Question
Module Eleven: Handling Complaints (II)
  • Gather Information from the Complainant
  • Evaluate the Credibility of the Complaint
  • Interview Those Involved
  • Take Action Against the Offender
  • Case Study
  • Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

    Administrative Skills

    1. Accountability in the Workplace
    2. Administrative Office Procedures
    3. Administrative Support
    4. Archiving and Records Management
    5. Basic Bookkeeping
    6. Business Writing
    7. Collaborative Business Writing
    8. Executive and Personal Assistants
    9. Meeting Management
    10. Organizational Skills
    11. Social Media In The Workplace
    12. Supply Chain Management

    Career Development

    1. Assertiveness And Self-Confidence
    2. Communication Strategies
    3. Creative Problem Solving
    4. Developing Creativity
    5. Digital Citizenship
    6. Entrepreneurship
    7. Interpersonal Skills
    8. mLearning Essentials
    9. Negotiation Skills
    10. Personal Branding
    11. Project Management
    12. Telework And Telecommuting
    13. Ten Soft Skills You Need
    14. The Cloud and Business
    15. Time Management
    16. Women in Leadership

    Human Resources

    1. Business Succession Planning
    2. Contract Management
    3. Crisis Management
    4. Developing a Lunch and Learn
    5. Diversity and Inclusion
    6. Employee Onboarding
    7. Employee Recruitment
    8. Employee Termination Processes
    9. Generation Gaps
    10. Health and Wellness at Work
    11. Hiring Strategies
    12. Human Resource Management
    13. Managing Workplace Harassment
    14. Measuring Results From Training
    15. Millennial Onboarding
    16. Office Health And Safety
    17. Sensitivity Training
    18. Talent Management
    19. Train-The-Trainer
    20. Universal Safety Practices
    21. Workplace Diversity
    22. Workplace Harassment
    23. Workplace Violence

    Personal Development

    1. Adult Learning - Mental Skills
    2. Adult Learning - Physical Skills
    3. Anger Management
    4. Attention Management
    5. Being A Likeable Boss
    6. Critical Thinking
    7. Emotional Intelligence
    8. Emotional Intelligence at Work
    9. Goal Setting and Getting Things Done
    10. Improving Mindfulness
    11. Improving Self-Awareness
    12. Increasing Your Happiness
    13. Job Search Skills
    14. Life Coaching Essentials
    15. Managing Personal Finances
    16. Managing Workplace Anxiety
    17. Personal Productivity
    18. Public Speaking
    19. Social Intelligence
    20. Social Learning
    21. Stress Management
    22. Taking Initiative
    23. Trust Building and Resilience
    24. Work-Life Balance

    Sales And Marketing

    1. Body Language Basics
    2. Call Center Training
    3. Coaching Salespeople
    4. Contact Center Training
    5. Creating a Great Webinar
    6. Employee Recognition
    7. Event Planning
    8. High Performance Teams Inside the Company
    9. High Performance Teams Remote Workforce
    10. In Person Sales
    11. Internet Marketing Fundamentals
    12. Marketing Basics
    13. Media And Public Relations
    14. Motivating Your Sales Team
    15. Multi-Level Marketing
    16. Overcoming Sales Objections
    17. Presentation Skills
    18. Proposal Writing
    19. Prospecting and Lead Generation
    20. Sales Fundamentals
    21. Servant Leadership
    22. Social Media Marketing
    23. Telephone Etiquette
    24. Top 10 Sales Secrets
    25. Trade Show Staff Training

    Supervisors And Managers

    1. Budgets And Financial Reports
    2. Coaching And Mentoring
    3. Conducting Annual Employee Reviews
    4. Developing New Managers
    5. Employee Motivation
    6. Facilitation Skills
    7. Knowledge Management
    8. Leadership And Influence
    9. Lean Process And Six Sigma
    10. Manager Management
    11. Middle Manager
    12. Office Politics For Managers
    13. Performance Management
    14. Self-Leadership
    15. Supervising Others
    16. Team Building Through Chemistry
    17. Virtual Team Building And Management

    Workplace Essentials

    1. Appreciative Inquiry
    2. Business Acumen
    3. Business Ethics
    4. Business Etiquette
    5. Change Management
    6. Civility In The Workplace
    7. Conflict Resolution
    8. Customer Service
    9. Customer Support
    10. Cyber Security
    11. Delivering Constructive Criticism
    12. Developing Corporate Behavior
    13. Handling a Difficult Customer
    14. Networking Outside the Company
    15. Networking Within the Company
    16. Respect in the Workplace
    17. Risk Assessment and Management
    18. Safety In The Workplace
    19. Team Building For Managers
    20. Teamwork And Team Building

    Microsoft Office Specialist (MOS)

    1. Access 2016 Essentials
    2. Excel 2016 Essentials
    3. Outlook 2016 Essentials
    4. PowerPoint 2016 Essentials
    5. Word 2016 Essentials
    6. Excel 2016 Expert
    7. Word 2016 Expert