While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

The Generation Gaps workshop will help participants understand the various generations present at work. Both the young and older worker will have ideas and suggestions to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a better manager or co-worker.

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Everything you need to teach a one-day workshop for Generation Gaps:

Training Manuals	PowerPoint Slides
Instructor's Guide	Quick Reference Job Aids
Icebreakers, Activities, & Exercise Files	Pre-Assignments, Pre-/Post-Assessments
Promotional Advertorials	Lesson Plans with Flip Chart Notes

Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Generation Gaps Outline:

Module One: Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Module Two: History What Generations Exist in the Workplace What Defines a Generation? What This Means In Our Workplace? Case Study Module Two: Review Questions Module Three: Traditionalist Their Background Their Characters Their Working Style Case Study Module Three: Review Questions Module Four: Baby Boomers Their Background Their Characters Their Working Style Case Study Module Four: Review Questions Module Five: Generation X"s Their Background Their Characters Their Working Style Case Study Module Five: Review Questions Module Six: Generation Y"s (Millennial) Their Background Their Characters Their Working Style Case Study Module Six: Review Questions Module Seven: Differentiations Between Generations Background Attitude Working Style Life Experience Case Study Module Two: Review Questions Module Seven: Generation Z Their Background Their Characters Their Working Style Case Study Module Two: Review Questions Module Eight: Differentiations Between Background Attitude Working Style Life Experience Case Study Module Nine: Review Questions Module Nine: Finding Common Ground Adopting A Communication Style Creating An Affinity Group Sharing Knowledge Case Study Module Nine: Review Questions Module Ten: Conflict Management (I) Younger Bosses Managing Older Workers Avoid Turnover with a Retention Plan Breaking Down the Stereotypes Case Study Module Ten: Review Questions Module Eleven: Conflict Management (II) Embrace The Hot Zone Treat Each Other As A Peer Create a Succession Plan Case Study Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations