Critical Thinking

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Critical Thinking

Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

Our Critical Thinking workshop will lead your participants to be a more rational and disciplined thinker. It will reduce their bias which will provide a greater understanding of their environment. This workshop will provide your participants the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance.


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Everything you need to teach a one-day workshop for Critical Thinking:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Free Sample

Critical Thinking Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Components of Critical Thinking
  • Applying Reason
  • Open Mindedness
  • Analysis
  • Logic
  • Case Study
  • Module Two: Review Questions
Module Three: Non-Linear Thinking
  • Step Out of Your Comfort Zone
  • Don"t Jump to Conclusions
  • Expect and Initiate Change
  • Being Ready to Adapt
  • Case Study
  • Module Three: Review Questions
Module Four: Logical Thinking
  • Ask the Right Questions
  • Organize the Data
  • Evaluate the Information
  • Draw Conclusions
  • Case Study
  • Module Four: Review Questions
Module Five: Critical Thinkers (I)
  • Active Listening
  • Be Curious
  • Be Disciplined
  • Be Humble
  • Case Study
  • Module Five: Review Questions
Module Six: Critical Thinkers (II)
  • Seeing the Big Picture
  • Objectivity
  • Using Your Emotions
  • Being Self-Aware
  • Case Study
  • Module Six: Review Questions
                                                        Module Seven: Evaluate Information
                                                        • Making Assumptions
                                                        • Watch out for Bias
                                                        • Ask Clarifying Questions
                                                        • SWOT Analysis
                                                        • Case Study
                                                        • Module Seven: Review Questions
                                                        Module Eight: Benefits of Critical thinking
                                                        • Being More Persuasive
                                                        • Better Communication
                                                        • Better Problem Solving
                                                        • Increased Emotional Intelligence
                                                        • Case Study
                                                        • Module Eight: Review Questions
                                                        Module Nine: Changing Your Perspective
                                                        • Limitations of Your Point of View
                                                        • Considering Others Viewpoint
                                                        • Influences on Bias
                                                        • When New Information Arrives
                                                        • Case Study
                                                        • Module Nine: Review Questions
                                                        Module Ten: Problem Solving
                                                        • Identify Inconsistencies
                                                        • Trust Your Instincts
                                                        • Asking Why?
                                                        • Evaluate the Solution(s)
                                                        • Case Study
                                                        • Module Ten: Review Questions
                                                        Module Eleven: Putting It All Together
                                                        • Retaining Your New Skills
                                                        • Reflect and Learn From Mistakes
                                                        • Always Ask Questions
                                                        • Practicing Critical Thinking
                                                        • Case Study
                                                        • Module Eleven: Review Questions
                                                        Module Twelve: Wrapping Up
                                                        • Words from the Wise
                                                        • Review of Parking Lot
                                                        • Lessons Learned
                                                        • Completion of Action Plans and Evaluations

                                                                                                        Administrative Skills

                                                                                                        1. Administrative Office Procedures
                                                                                                        2. Administrative Support
                                                                                                        3. Archiving and Records Management
                                                                                                        4. Basic Bookkeeping
                                                                                                        5. Business Writing
                                                                                                        6. Collaborative Business Writing
                                                                                                        7. Executive and Personal Assistants
                                                                                                        8. Meeting Management
                                                                                                        9. Organizational Skills
                                                                                                        10. Social Media In The Workplace
                                                                                                        11. Supply Chain Management

                                                                                                        Career Development

                                                                                                        1. Assertiveness And Self-Confidence
                                                                                                        2. Communication Strategies
                                                                                                        3. Creative Problem Solving
                                                                                                        4. Developing Creativity
                                                                                                        5. Digital Citizenship
                                                                                                        6. Entrepreneurship
                                                                                                        7. Interpersonal Skills
                                                                                                        8. mLearning Essentials
                                                                                                        9. Negotiation Skills
                                                                                                        10. Personal Branding
                                                                                                        11. Project Management
                                                                                                        12. Telework And Telecommuting
                                                                                                        13. Ten Soft Skills You Need
                                                                                                        14. The Cloud and Business
                                                                                                        15. Time Management
                                                                                                        16. Women in Leadership

                                                                                                        Human Resources

                                                                                                        1. Business Succession Planning
                                                                                                        2. Contract Management
                                                                                                        3. Crisis Management
                                                                                                        4. Developing a Lunch and Learn
                                                                                                        5. Diversity and Inclusion
                                                                                                        6. Employee Onboarding
                                                                                                        7. Employee Recruitment
                                                                                                        8. Employee Termination Processes
                                                                                                        9. Generation Gaps
                                                                                                        10. Health and Wellness at Work
                                                                                                        11. Hiring Strategies
                                                                                                        12. Human Resource Management
                                                                                                        13. Managing Workplace Harassment
                                                                                                        14. Measuring Results From Training
                                                                                                        15. Millennial Onboarding
                                                                                                        16. Office Health And Safety
                                                                                                        17. Talent Management
                                                                                                        18. Train-The-Trainer
                                                                                                        19. Universal Safety Practices
                                                                                                        20. Workplace Diversity
                                                                                                        21. Workplace Harassment
                                                                                                        22. Workplace Violence

                                                                                                        Personal Development

                                                                                                        1. Adult Learning - Mental Skills
                                                                                                        2. Adult Learning - Physical Skills
                                                                                                        3. Anger Management
                                                                                                        4. Attention Management
                                                                                                        5. Being A Likeable Boss
                                                                                                        6. Critical Thinking
                                                                                                        7. Emotional Intelligence
                                                                                                        8. Goal Setting and Getting Things Done
                                                                                                        9. Improving Mindfulness
                                                                                                        10. Improving Self-Awareness
                                                                                                        11. Increasing Your Happiness
                                                                                                        12. Job Search Skills
                                                                                                        13. Life Coaching Essentials
                                                                                                        14. Managing Personal Finances
                                                                                                        15. Managing Workplace Anxiety
                                                                                                        16. Personal Productivity
                                                                                                        17. Public Speaking
                                                                                                        18. Social Intelligence
                                                                                                        19. Social Learning
                                                                                                        20. Stress Management
                                                                                                        21. Taking Initiative
                                                                                                        22. Work-Life Balance

                                                                                                        Sales And Marketing

                                                                                                        1. Body Language Basics
                                                                                                        2. Call Center Training
                                                                                                        3. Coaching Salespeople
                                                                                                        4. Contact Center Training
                                                                                                        5. Creating a Great Webinar
                                                                                                        6. Employee Recognition
                                                                                                        7. Event Planning
                                                                                                        8. High Performance Teams Inside the Company
                                                                                                        9. High Performance Teams Remote Workforce
                                                                                                        10. In Person Sales
                                                                                                        11. Internet Marketing Fundamentals
                                                                                                        12. Marketing Basics
                                                                                                        13. Media And Public Relations
                                                                                                        14. Motivating Your Sales Team
                                                                                                        15. Multi-Level Marketing
                                                                                                        16. Overcoming Sales Objections
                                                                                                        17. Presentation Skills
                                                                                                        18. Proposal Writing
                                                                                                        19. Prospecting and Lead Generation
                                                                                                        20. Sales Fundamentals
                                                                                                        21. Servant Leadership
                                                                                                        22. Social Media Marketing
                                                                                                        23. Telephone Etiquette
                                                                                                        24. Top 10 Sales Secrets
                                                                                                        25. Trade Show Staff Training

                                                                                                        Supervisors And Managers

                                                                                                        1. Budgets And Financial Reports
                                                                                                        2. Coaching And Mentoring
                                                                                                        3. Conducting Annual Employee Reviews
                                                                                                        4. Developing New Managers
                                                                                                        5. Employee Motivation
                                                                                                        6. Facilitation Skills
                                                                                                        7. Knowledge Management
                                                                                                        8. Leadership And Influence
                                                                                                        9. Lean Process And Six Sigma
                                                                                                        10. Manager Management
                                                                                                        11. Middle Manager
                                                                                                        12. Office Politics For Managers
                                                                                                        13. Performance Management
                                                                                                        14. Self-Leadership
                                                                                                        15. Supervising Others
                                                                                                        16. Team Building Through Chemistry
                                                                                                        17. Virtual Team Building And Management

                                                                                                        Workplace Essentials

                                                                                                        1. Appreciative Inquiry
                                                                                                        2. Business Acumen
                                                                                                        3. Business Ethics
                                                                                                        4. Business Etiquette
                                                                                                        5. Change Management
                                                                                                        6. Civility In The Workplace
                                                                                                        7. Conflict Resolution
                                                                                                        8. Customer Service
                                                                                                        9. Customer Support
                                                                                                        10. Cyber Security
                                                                                                        11. Delivering Constructive Criticism
                                                                                                        12. Developing Corporate Behavior
                                                                                                        13. Handling a Difficult Customer
                                                                                                        14. Networking Outside the Company
                                                                                                        15. Networking Within the Company
                                                                                                        16. Respect in the Workplace
                                                                                                        17. Risk Assessment and Management
                                                                                                        18. Safety In The Workplace
                                                                                                        19. Team Building For Managers
                                                                                                        20. Teamwork And Team Building

                                                                                                        Microsoft Office Specialist (MOS)

                                                                                                        1. Access 2016 Essentials
                                                                                                        2. Excel 2016 Essentials
                                                                                                        3. Outlook 2016 Essentials
                                                                                                        4. PowerPoint 2016 Essentials
                                                                                                        5. Word 2016 Essentials
                                                                                                        6. Excel 2016 Expert
                                                                                                        7. Word 2016 Expert