Middle Manager

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Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization"s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.


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Everything you need to teach a one-day workshop for Middle Manager:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Middle Manager Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Introduction to Management
  • What is Management?
  • What Do Mangers Do?
  • What Does It Take to Be a Manager?
  • Why Does Management Matter?
Module Three: Ethics and Social Responsibility
  • What is Ethical Workplace Behavior?
  • What is Unethical Workplace Behavior?
  • How to Make Ethical Decisions
  • What is Social Responsibility?
Module Four: Managing Information
  • Why Information Matters
  • Strategic Importance of Information
  • Characteristics and Costs of Useful Information
  • Getting and Sharing Information
Module Five: Decision-Making
  • What is Rational Decision-Making?
  • Steps to Rational Decision-Making
  • Limits to Rational Decision-Making
  • Improving Decision-Making
Module Six: Control Basics of Control
  • The Control Process
  • Is Control Necessary or Possible?
  • How and What to Control
  • Control Methods
      Module Seven: Organizational Strategy
      • Basics of Organizational Strategy
      • Sustainable Competitive Advantage
      • Strategy-Making Process
      • Corporate, Industry, Firm Level Strategies
      Module Eight: Innovation and Change
      • Organizational Innovation
      • Why Innovation Matters
      • Managing Innovation
      • Organizational Change
      • Why Change Occurs and Why it Matters
      • Managing Change
      Module Nine: Organizational Structures and Process
      • Departmentalization
      • Organizational Authority
      • Job Design
      • Designing Organizational Process
      Module Ten: Managing Teams
      • The Good and the Bad of Using Teams
      • Kinds of Teams
      • Work Team Characteristics
      • Enhancing Work Team Effectiveness
      Module Eleven: Motivation and Leadership
      • Basics of Motivation
      • Equity Theory
      • Expectancy Theory
      • What is Leadership?
      • Situational Leadership
      • Strategic Leadership
      Module Twelve: Wrapping Up
      • Words from the Wise
      • Review of Parking Lot
      • Lessons Learned
      • Completion of Action Plans and Evaluations

          Other Course Kits Available:

          1. Accountability in the Workplace
          2. Administrative Office Procedures
          3. Administrative Support
          4. Adult Learning - Mental Skills
          5. Adult Learning - Physical Skills
          6. Anger Management
          7. Appreciative Inquiry
          8. Archiving and Records Management
          9. Attention Management
          10. Basic Bookkeeping
          11. Being a Likeable Boss
          12. Body Language Basics
          13. Budgets and Financial Reports
          14. Building Confidence and Assertiveness
          15. Business Acumen
          16. Business Ethics
          17. Business Etiquette
          18. Business Succession Planning
          19. Business Writing
          20. Call Center Training
          21. Change Management
          22. Civility in the Workplace
          23. Coaching and Mentoring
          24. Coaching Salespeople
          25. Collaborative Business Writing
          26. Communication Strategies
          27. Conducting Annual Employee Reviews
          28. Conflict Resolution
          29. Contact Center Training
          30. Contract Management
          31. Creating a Great Webinar
          32. Creative Problem Solving
          33. Creativity: Thinking Outside the Box
          34. Crisis Management
          35. Critical Thinking
          36. Customer Service
          37. Customer Support
          38. Cyber Security
          39. Delivering Constructive Criticism
          40. Developing a Lunch and Learn
          41. Developing Corporate Behavior
          42. Developing Creativity
          43. Developing Emotional Intelligence
          44. Developing New Managers
          45. Digital Citizenship
          46. Diversity, Equity and Inclusion
          47. Employee Motivation
          48. Employee Onboarding
          49. Employee Recruitment
          50. Employee Termination Processes
          51. Entrepreneurship
          52. Event Planning
          53. Executive and Personal Assistants
          54. Facilitation Skills
          55. Generation Gaps
          56. Goal Setting and Getting Things Done
          57. Handling a Difficult Customer
          58. Health and Wellness at Work
          59. High Performance Teams Inside the Company
          60. High Performance Teams Remote Workforce
          61. Hiring Strategies
          62. Human Resource Management
          63. Improving Mindfulness
          64. Improving Self-Awareness
          65. In Person Sales
          66. Increasing Your Happiness
          67. Internet Marketing Fundamentals
          68. Interpersonal Skills
          69. Job Search Skills
          70. Knowledge Management
          71. Leadership and Influence
          72. Leadership Development for Women
          73. Lean Six Sigma
          74. Life Coaching Essentials
          75. Manager Management
          76. Managing Personal Finances
          77. Managing Workplace Anxiety
          78. Managing Workplace Harassment
          79. Marketing Basics
          80. Measuring Results From Training
          81. Media and Public Relations
          82. Meeting Management
          83. Middle Manager
          84. Millennial Onboarding
          85. mLearning Essentials
          86. Motivating Your Sales Team
          87. Multi-Level Marketing
          88. Negotiation Skills
          89. Networking Outside the Company
          90. Networking Within the Company
          91. Office Health and Safety
          92. Office Politics For Managers
          93. Organizational Skills
          94. Overcoming Sales Objections
          95. Performance Management
          96. Personal Branding
          97. Personal Productivity
          98. Presentation Skills
          99. Project Management
          100. Proposal Writing
          101. Prospecting and Lead Generation
          102. Public Speaking
          103. Recognizing Employee Excellence
          104. Respect in the Workplace
          105. Responsibility in the Workplace
          106. Risk Assessment and Management
          107. Safety in the Workplace
          108. Sales Fundamentals
          109. Self-Leadership
          110. Sensitivity Training
          111. Servant Leadership
          112. Social Intelligence
          113. Social Learning
          114. Social Media In The Workplace
          115. Social Media Marketing
          116. Stress Management
          117. Supervising Others
          118. Supply Chain Management
          119. Taking Initiative
          120. Talent Management
          121. Team Building For Managers
          122. Team Building Through Chemistry
          123. Teamwork and Team Building
          124. Telephone Etiquette
          125. Telework And Telecommuting
          126. Ten Soft Skills You Need
          127. The Cloud and Business
          128. Time Management
          129. Top 10 Sales Secrets
          130. Trade Show Staff Training
          131. Train-The-Trainer
          132. Trust Building and Resilience Development
          133. Unconscious Bias
          134. Universal Safety Practices
          135. Virtual Team Building and Management
          136. Work-Life Balance
          137. Workplace Bullying
          138. Workplace Harassment
          139. Workplace Violence