Diversity and Inclusion

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Diversity and Inclusion

Experiencing diversity is a part of living within a civilized society. It is our diversity and variety that help organizations to be successful and achieve their goals. Understanding the various forms of diversity makes for a better company and world in general.

With our Diversity and Inclusion course your participants will recognize how to better manage diversity, and recognize its benefits. Your participants will learn how to implement and develop a policy that does not allow for discrimination. It is vital that every employer and employee has an understanding of the concepts of diversity.


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Everything you need to teach a one-day workshop for Diversity and Inclusion:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Diversity and Inclusion Course Outline:

  Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop objectives
Module Two: Understanding Diversity
  • What is Diversity?
  • Benefits of Diversity
  • Managing Diversity
  • Zero-Tolerance Policy
  • Case Study
  • Review Questions
Module Three: Racial Diversity
  • Employer Responsibility
  • Benefits of Racial Diversity
  • Diversity Initiatives
  • Complaint Process
  • Case Study
  • Review Questions
Module Four: Employees with Disabilities
  • Hiring
  • Accessibility in the Workplace
  • Benefits
  • Human Resources and Best Practices
  • Case Study
  • Review Questions
Module Five: Pregnant Employees
  • Hiring
  • Accommodations
  • Maternity Leave
  • Firing
  • Case Study
  • Review Questions
Module Six: Lactating Mothers
  • Lactation Accommodation Policy
  • Space in the Workplace
  • Break Time
  • Lactation Accommodation Exemptions
  • Case Study
  • Review Questions
Module Seven: Sexual Harassment
  • What is it?
  • Training
  • Policies
  • HR’s Role
  • Case Study
  • Review Questions
Module Eight: Employees Over Age 40
  • Recruitment
  • Hiring
  • Salaries
  • Layoffs
  • Case Study
  • Review Questions
Module Nine: LGBTQ
  • Phobia’s
  • Human Rights Campaign
  • Company’s Mission Equality Statement
  • LGBTQ Resource Groups
  • Case Study
  • Review Questions
Module Ten: Sensitivity Training
  • Benefits
  • Training Content
  • Method(s) of Delivery
  • Assess Effectiveness
  • Case Study
  • Review Questions
Module Eleven: Handling Diversity Complaints
  • Create a Step-by-Step Process
  • Publish the Process
  • Train Employees
  • Retaliation
  • Case Study
  • Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

    Administrative Skills

    1. Administrative Office Procedures
    2. Administrative Support
    3. Archiving and Records Management
    4. Basic Bookkeeping
    5. Business Writing
    6. Collaborative Business Writing
    7. Executive and Personal Assistants
    8. Meeting Management
    9. Organizational Skills
    10. Social Media In The Workplace
    11. Supply Chain Management

    Career Development

    1. Assertiveness And Self-Confidence
    2. Communication Strategies
    3. Creative Problem Solving
    4. Developing Creativity
    5. Digital Citizenship
    6. Entrepreneurship
    7. Interpersonal Skills
    8. mLearning Essentials
    9. Negotiation Skills
    10. Personal Branding
    11. Project Management
    12. Telework And Telecommuting
    13. Ten Soft Skills You Need
    14. The Cloud and Business
    15. Time Management
    16. Women in Leadership

    Human Resources

    1. Business Succession Planning
    2. Contract Management
    3. Crisis Management
    4. Developing a Lunch and Learn
    5. Diversity and Inclusion
    6. Employee Onboarding
    7. Employee Recruitment
    8. Employee Termination Processes
    9. Generation Gaps
    10. Health and Wellness at Work
    11. Hiring Strategies
    12. Human Resource Management
    13. Managing Workplace Harassment
    14. Measuring Results From Training
    15. Millennial Onboarding
    16. Office Health And Safety
    17. Talent Management
    18. Train-The-Trainer
    19. Universal Safety Practices
    20. Workplace Diversity
    21. Workplace Harassment
    22. Workplace Violence

    Personal Development

    1. Adult Learning - Mental Skills
    2. Adult Learning - Physical Skills
    3. Anger Management
    4. Attention Management
    5. Being A Likeable Boss
    6. Critical Thinking
    7. Emotional Intelligence
    8. Goal Setting and Getting Things Done
    9. Improving Mindfulness
    10. Improving Self-Awareness
    11. Increasing Your Happiness
    12. Job Search Skills
    13. Life Coaching Essentials
    14. Managing Personal Finances
    15. Managing Workplace Anxiety
    16. Personal Productivity
    17. Public Speaking
    18. Social Intelligence
    19. Social Learning
    20. Stress Management
    21. Taking Initiative
    22. Work-Life Balance

    Sales And Marketing

    1. Body Language Basics
    2. Call Center Training
    3. Coaching Salespeople
    4. Contact Center Training
    5. Creating a Great Webinar
    6. Employee Recognition
    7. Event Planning
    8. High Performance Teams Inside the Company
    9. High Performance Teams Remote Workforce
    10. In Person Sales
    11. Internet Marketing Fundamentals
    12. Marketing Basics
    13. Media And Public Relations
    14. Motivating Your Sales Team
    15. Multi-Level Marketing
    16. Overcoming Sales Objections
    17. Presentation Skills
    18. Proposal Writing
    19. Prospecting and Lead Generation
    20. Sales Fundamentals
    21. Servant Leadership
    22. Social Media Marketing
    23. Telephone Etiquette
    24. Top 10 Sales Secrets
    25. Trade Show Staff Training

    Supervisors And Managers

    1. Budgets And Financial Reports
    2. Coaching And Mentoring
    3. Conducting Annual Employee Reviews
    4. Developing New Managers
    5. Employee Motivation
    6. Facilitation Skills
    7. Knowledge Management
    8. Leadership And Influence
    9. Lean Process And Six Sigma
    10. Manager Management
    11. Middle Manager
    12. Office Politics For Managers
    13. Performance Management
    14. Self-Leadership
    15. Supervising Others
    16. Team Building Through Chemistry
    17. Virtual Team Building And Management

    Workplace Essentials

    1. Appreciative Inquiry
    2. Business Acumen
    3. Business Ethics
    4. Business Etiquette
    5. Change Management
    6. Civility In The Workplace
    7. Conflict Resolution
    8. Customer Service
    9. Customer Support
    10. Cyber Security
    11. Delivering Constructive Criticism
    12. Developing Corporate Behavior
    13. Handling a Difficult Customer
    14. Networking Outside the Company
    15. Networking Within the Company
    16. Risk Assessment and Management
    17. Safety In The Workplace
    18. Team Building For Managers
    19. Teamwork And Team Building

    Microsoft Office Specialist (MOS)

    1. Access 2016 Essentials
    2. Excel 2016 Essentials
    3. Outlook 2016 Essentials
    4. PowerPoint 2016 Essentials
    5. Word 2016 Essentials
    6. Excel 2016 Expert
    7. Word 2016 Expert