Appreciative Inquiry

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Appreciative Inquiry

Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what"s wrong will transform the individuals and in turn transform the organization.

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business. Through best practices and positive stories your participants will transform your organization.


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Everything you need to teach a one-day workshop for Appreciative Inquiry:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Appreciative Inquiry Course Outline:

  Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Pre-Assignment
  • Action Plans and Evaluations
Module Two: Introducing Appreciative Inquiry
  • What is Appreciative Inquiry?
  • Generating a Better Future
  • Engaging People in Positive Thought
  • Change the Person, Change the Organization
  • Case Study
  • Module Two: Review Questions
Module Three: Changing the Way You Think
  • Shifting from "What"s Wrong?" to "What"s Right"?
  • It"s Not Eliminating Mistakes, It"s Holding Up Successes
  • Positive Language Will Affect Peoples Thinking
  • Limit or Remove Negative Phrasing
  • Case Study
  • Module Three: Review Questions
Module Four: Four D model
  • Discovery
  • Dream
  • Design
  • Delivery
  • Case Study
  • Module Four: Review Questions
Module Five: The Four I Model
  • Initiate
  • Inquire
  • Imagine
  • Innovate
  • Case Study
  • Module Five: Review Questions
Module Six: Appreciative Inquiry Interview Style
  • Framing Positive Questions
  • Solicit Positive Stories
  • Finding Out What Works
  • Recognize the Reoccurring Themes
  • Case Study
  • Module Six: Review Questions
             Module Seven: Anticipatory Reality
            • Imagining a Successful Future Will Affect the Present
            • Controlling Negative Anticipation
            • Current Decisions Will Be Influenced Positively
            • Base It on Data and Real Examples
            • Case Study
            • Module Seven: Review Questions
            Module Eight: The Power of Positive Imagery
            • Shaping Performance with Positive Imagery
            • Being Better Prepared for Adversity
            • People are More Flexible and Creative
            • Think of the Perfect Situation
            • Case Study
            • Module Eight: Review Questions
            Module Nine: Influencing Change Through AI
            • Using Strengths to Solve Challenges
            • Confidence Will Promote Positive Change
            • Inquiry is a Seed of Change
            • People Will Gravitate Towards What is Expected of Them
            • Case Study
            • Module Nine: Review Questions
            Module Ten: Coaching and Managing With AI
            • Build Around What Works
            • Focus on Increases
            • Recognize the Best in People
            • Limit or Remove Negative Comments
            • Case Study
            • Module Ten: Review Questions
            Module Eleven: Creating a Positive Core
            • Strengths
            • Best Practices
            • Peak Experiences
            • Successes
            • Case Study
            • Module Eleven: Review Questions
            Module Twelve: Wrapping Up
            • Words from the Wise
            • Review of Parking Lot
            • Lessons Learned
            • Completion of Action Plans and Evaluations

                    Administrative Skills

                    1. Administrative Office Procedures
                    2. Administrative Support
                    3. Archiving and Records Management
                    4. Basic Bookkeeping
                    5. Business Writing
                    6. Collaborative Business Writing
                    7. Executive and Personal Assistants
                    8. Meeting Management
                    9. Organizational Skills
                    10. Social Media In The Workplace
                    11. Supply Chain Management

                    Career Development

                    1. Assertiveness And Self-Confidence
                    2. Communication Strategies
                    3. Creative Problem Solving
                    4. Developing Creativity
                    5. Digital Citizenship
                    6. Entrepreneurship
                    7. Interpersonal Skills
                    8. mLearning Essentials
                    9. Negotiation Skills
                    10. Personal Branding
                    11. Project Management
                    12. Telework And Telecommuting
                    13. Ten Soft Skills You Need
                    14. The Cloud and Business
                    15. Time Management
                    16. Women in Leadership

                    Human Resources

                    1. Business Succession Planning
                    2. Contract Management
                    3. Crisis Management
                    4. Developing a Lunch and Learn
                    5. Diversity and Inclusion
                    6. Employee Onboarding
                    7. Employee Recruitment
                    8. Employee Termination Processes
                    9. Generation Gaps
                    10. Health and Wellness at Work
                    11. Hiring Strategies
                    12. Human Resource Management
                    13. Managing Workplace Harassment
                    14. Measuring Results From Training
                    15. Millennial Onboarding
                    16. Office Health And Safety
                    17. Talent Management
                    18. Train-The-Trainer
                    19. Universal Safety Practices
                    20. Workplace Diversity
                    21. Workplace Harassment
                    22. Workplace Violence

                    Personal Development

                    1. Adult Learning - Mental Skills
                    2. Adult Learning - Physical Skills
                    3. Anger Management
                    4. Attention Management
                    5. Being A Likeable Boss
                    6. Critical Thinking
                    7. Emotional Intelligence
                    8. Goal Setting and Getting Things Done
                    9. Improving Mindfulness
                    10. Improving Self-Awareness
                    11. Increasing Your Happiness
                    12. Job Search Skills
                    13. Life Coaching Essentials
                    14. Managing Personal Finances
                    15. Managing Workplace Anxiety
                    16. Personal Productivity
                    17. Public Speaking
                    18. Social Intelligence
                    19. Social Learning
                    20. Stress Management
                    21. Taking Initiative
                    22. Work-Life Balance

                    Sales And Marketing

                    1. Body Language Basics
                    2. Call Center Training
                    3. Coaching Salespeople
                    4. Contact Center Training
                    5. Creating a Great Webinar
                    6. Employee Recognition
                    7. Event Planning
                    8. High Performance Teams Inside the Company
                    9. High Performance Teams Remote Workforce
                    10. In Person Sales
                    11. Internet Marketing Fundamentals
                    12. Marketing Basics
                    13. Media And Public Relations
                    14. Motivating Your Sales Team
                    15. Multi-Level Marketing
                    16. Overcoming Sales Objections
                    17. Presentation Skills
                    18. Proposal Writing
                    19. Prospecting and Lead Generation
                    20. Sales Fundamentals
                    21. Servant Leadership
                    22. Social Media Marketing
                    23. Telephone Etiquette
                    24. Top 10 Sales Secrets
                    25. Trade Show Staff Training

                    Supervisors And Managers

                    1. Budgets And Financial Reports
                    2. Coaching And Mentoring
                    3. Conducting Annual Employee Reviews
                    4. Developing New Managers
                    5. Employee Motivation
                    6. Facilitation Skills
                    7. Knowledge Management
                    8. Leadership And Influence
                    9. Lean Process And Six Sigma
                    10. Manager Management
                    11. Middle Manager
                    12. Office Politics For Managers
                    13. Performance Management
                    14. Self-Leadership
                    15. Supervising Others
                    16. Team Building Through Chemistry
                    17. Virtual Team Building And Management

                    Workplace Essentials

                    1. Appreciative Inquiry
                    2. Business Acumen
                    3. Business Ethics
                    4. Business Etiquette
                    5. Change Management
                    6. Civility In The Workplace
                    7. Conflict Resolution
                    8. Customer Service
                    9. Customer Support
                    10. Cyber Security
                    11. Delivering Constructive Criticism
                    12. Developing Corporate Behavior
                    13. Handling a Difficult Customer
                    14. Networking Outside the Company
                    15. Networking Within the Company
                    16. Risk Assessment and Management
                    17. Safety In The Workplace
                    18. Team Building For Managers
                    19. Teamwork And Team Building

                    Microsoft Office Specialist (MOS)

                    1. Access 2016 Essentials
                    2. Excel 2016 Essentials
                    3. Outlook 2016 Essentials
                    4. PowerPoint 2016 Essentials
                    5. Word 2016 Essentials
                    6. Excel 2016 Expert
                    7. Word 2016 Expert