Anger Management

  • $499.00
    Unit price per 


Anger Management

Welcome to the Anger Management workshop. Simply put, anger management is the process of controlling anger, before this anger controls you. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. 

This course will help teach participants healthy ways to express their anger, identify anger triggers, as well as techniques to de-escalate an angry individual. It is not always possible to eliminate the things that enrage you. What is possible however, is learning how to gain control and manage your anger effectively


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Everything you need to teach a one-day workshop for Anger Management:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.



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Anger Management

 Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Pre-Assignment
  • Pre-Test
  • Action Plans and Evaluations
  • Action Plan Form
  • Evaluation Form
Module Two: Understanding Anger
  • The Cycle of Anger
  • Is Anger Good or Bad?
  • Fight or Flight
  • Common Myths About Anger
  • Sources of Anger
  • Practical Illustration
  • Module Two: Review Questions
Module Three: The Styles of Anger
  • Aggressive
  • Passive
  • Passive-Aggressive
  • Projective-Aggressive
  • Assertive
  • Practical Illustration
  • Module Three: Review Questions
Module Four: Gaining Control
  • Recognizing Anger
  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Blowing Off Some Steam
  • The Triple A Approach
  • Practical Illustration
  • Module Four: Review Questions
Module Five: Separate the People from the Problem
  • Objective vs. Subjective Language
  • Identifying the Problem
  • Using “I” Messages
  • How Anger Affects Perception
  • Consider Emotions
  • Practical Illustration
  • Module Five: Review Questions
Module Six: Working on the Problem
  • Using Constructive Disagreement
  • Negotiation Tips
  • Building Consensus
  • Identifying Solutions
  • The Power of Apologies
  • Practical Illustration
  • Module Six: Review Questions
           Module Seven: Solving the Problem
          • Choosing a Solution
          • Making a Plan
          • Getting it Done
          • Ineffective Problem Solving
          • Effective Problem Solving
          • Practical Illustration
          • Module Seven: Review Questions
          Module Eight: A Personal Plan
          • Understanding Hot Buttons
          • Identifying Your Hot Buttons
          • A Personal Anger Log
          • Acknowledging the Anger Problem
          • The Power of Self-Talk
          • Practical Illustration
          • Module Eight: Review Questions
          Module Nine: Communicating Your Anger
          • Using Emotional Intelligence
          • Cognitive Restructuring
          • Responding vs. Reacting
          • Write it Out
          • Find the Humor
          • Practical Illustration
          • Module Nine: Review Questions
          Module Ten: Dealing with Angry People
          • Understanding the Energy Curve
          • De-Escalation Techniques
          • Calming Anger With EAR
          • Avoid Responding With Anger
          • When to Back Away and What to Do Next
          • Practical Illustration
          • Module Ten: Review Questions
          Module Eleven: Pulling it All Together
          • Process Overview
          • Find Your Motivation
          • One Change at a Time
          • Choose an Accountability Partner
          • Seek a Mental Health Professional
          • Practical Illustration
          • Module Eleven: Review Questions
          Module Twelve: Wrapping Up
          • Words from the Wise
          • Parking Lot
          • Action Plans and Evaluations

                  Administrative Skills

                  1. Accountability in the Workplace
                  2. Administrative Office Procedures
                  3. Administrative Support
                  4. Archiving and Records Management
                  5. Basic Bookkeeping
                  6. Business Writing
                  7. Collaborative Business Writing
                  8. Executive and Personal Assistants
                  9. Meeting Management
                  10. Organizational Skills
                  11. Social Media In The Workplace
                  12. Supply Chain Management

                  Career Development

                  1. Assertiveness And Self-Confidence
                  2. Communication Strategies
                  3. Creative Problem Solving
                  4. Creativity: Thinking Outside the Box
                  5. Developing Creativity
                  6. Digital Citizenship
                  7. Entrepreneurship
                  8. Interpersonal Skills
                  9. mLearning Essentials
                  10. Negotiation Skills
                  11. Personal Branding
                  12. Project Management
                  13. Telework And Telecommuting
                  14. Ten Soft Skills You Need
                  15. The Cloud and Business
                  16. Time Management
                  17. Women in Leadership

                  Human Resources

                  1. Business Succession Planning
                  2. Contract Management
                  3. Crisis Management
                  4. Developing a Lunch and Learn
                  5. Diversity and Inclusion
                  6. Employee Onboarding
                  7. Employee Recruitment
                  8. Employee Termination Processes
                  9. Generation Gaps
                  10. Health and Wellness at Work
                  11. Hiring Strategies
                  12. Human Resource Management
                  13. Managing Workplace Harassment
                  14. Measuring Results From Training
                  15. Millennial Onboarding
                  16. Office Health And Safety
                  17. Sensitivity Training
                  18. Talent Management
                  19. Train-The-Trainer
                  20. Unconscious Bias
                  21. Universal Safety Practices
                  22. Workplace Bullying
                  23. Workplace Diversity
                  24. Workplace Harassment
                  25. Workplace Violence

                  Personal Development

                  1. Adult Learning - Mental Skills
                  2. Adult Learning - Physical Skills
                  3. Anger Management
                  4. Attention Management
                  5. Being A Likeable Boss
                  6. Critical Thinking
                  7. Emotional Intelligence
                  8. Emotional Intelligence at Work
                  9. Goal Setting and Getting Things Done
                  10. Improving Mindfulness
                  11. Improving Self-Awareness
                  12. Increasing Your Happiness
                  13. Job Search Skills
                  14. Life Coaching Essentials
                  15. Managing Personal Finances
                  16. Managing Workplace Anxiety
                  17. Personal Productivity
                  18. Public Speaking
                  19. Social Intelligence
                  20. Social Learning
                  21. Stress Management
                  22. Taking Initiative
                  23. Trust Building and Resilience
                  24. Work-Life Balance

                  Sales And Marketing

                  1. Body Language Basics
                  2. Call Center Training
                  3. Coaching Salespeople
                  4. Contact Center Training
                  5. Creating a Great Webinar
                  6. Employee Recognition
                  7. Event Planning
                  8. High Performance Teams Inside the Company
                  9. High Performance Teams Remote Workforce
                  10. In Person Sales
                  11. Internet Marketing Fundamentals
                  12. Marketing Basics
                  13. Media And Public Relations
                  14. Motivating Your Sales Team
                  15. Multi-Level Marketing
                  16. Overcoming Sales Objections
                  17. Presentation Skills
                  18. Proposal Writing
                  19. Prospecting and Lead Generation
                  20. Sales Fundamentals
                  21. Servant Leadership
                  22. Social Media Marketing
                  23. Telephone Etiquette
                  24. Top 10 Sales Secrets
                  25. Trade Show Staff Training

                  Supervisors And Managers

                  1. Budgets And Financial Reports
                  2. Coaching And Mentoring
                  3. Conducting Annual Employee Reviews
                  4. Developing New Managers
                  5. Employee Motivation
                  6. Facilitation Skills
                  7. Knowledge Management
                  8. Leadership And Influence
                  9. Lean Process And Six Sigma
                  10. Manager Management
                  11. Middle Manager
                  12. Office Politics For Managers
                  13. Performance Management
                  14. Self-Leadership
                  15. Supervising Others
                  16. Team Building Through Chemistry
                  17. Virtual Team Building And Management

                  Workplace Essentials

                  1. Appreciative Inquiry
                  2. Business Acumen
                  3. Business Ethics
                  4. Business Etiquette
                  5. Change Management
                  6. Civility In The Workplace
                  7. Conflict Resolution
                  8. Customer Service
                  9. Customer Support
                  10. Cyber Security
                  11. Delivering Constructive Criticism
                  12. Developing Corporate Behavior
                  13. Handling a Difficult Customer
                  14. Networking Outside the Company
                  15. Networking Within the Company
                  16. Respect in the Workplace
                  17. Responsibility in the Workplace
                  18. Risk Assessment and Management
                  19. Safety In The Workplace
                  20. Team Building For Managers
                  21. Teamwork And Team Building