Building Confidence and Assertiveness

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Building Confidence and Assertiveness

Strengthening our self-confidence is a powerful step in shaping our lives and creating future success. The ability to be confident and assertive are crucial skills for personal development, displaying authority in business, and promoting equality throughout interactions. Essentially, these skills have a significant influence on building a happy life. Through effective communication, visualization, and resiliency, we can learn to be confident and project an image of confidence to others. When stressful or difficult situations arise, we have the ability to control our own responses and how we choose to move forward.

Confidence and assertiveness are skills that can be developed and beneficial to everyone, no matter their career or job position. The Building Confidence and Assertiveness course will provide participants with the tools to overcome fear, gain personal empowerment, and inspire confidence in others. By believing in our potential and the positive changes that we can make, we are able to grow personally and professionally.


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Everything you need to teach a one-day workshop for Building Confidence and Assertiveness:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Building Confidence and Assertiveness Course Outline:

 Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Action Plans and Evaluation Forms
  • Pre-Assignment
  • Pre-Test
Module Two: Understanding Confidence
  • Defining Confidence and Assertiveness
  • Types of Confidence
  • The Benefits of Assertiveness
  • Distinguishing the Styles
  • Signs of Low Self-Confidence
  • Practical Illustration
  • Module Two: Review Questions
Module Three: Characteristics of Confidence
  • Self-Awareness
  • Responsible
  • Optimistic
  • Courageous
  • Humble
  • Practical Illustration
  • Module Three: Review Questions
Module Four: The Barriers to Success
  • Fear of Failure
  • Self-Doubt
  • Being Indecisive
  • Comfort Zones
  • The Harm of Comparison
  • Practical Illustration
  • Module Four: Review Questions
Module Five: Powerful Tools
  • Positive Rephrasing and Affirmations
  • Morning Routines
  • Using Visualization
  • Meditation and Mindfulness
  • Learn New Skills
  • Practical Illustration
  • Module Five: Review Questions
Module Six: Communicating With Confidence
  • Sounding Confident
  • Using Body Language
  • Questions and Curiosity
  • Dressing the Part
  • Tone and Audience
  • Practical Illustration
  • Module Six: Review Questions
Module Seven: Developing Assertiveness
  • Learning to Say No
  • Recognize Rights and Values
  • Be Expressive
  • Be Decisive
  • Anticipate Setbacks
  • Practical Illustration
  • Module Seven: Review Questions
Module Eight: Projecting Confidence
  • Interviews/First Impressions
  • Networking
  • Presentations
  • Virtual
  • Meetings
  • Practical Illustration
  • Module Eight: Review Questions
Module Nine: Personal Empowerment
  • Overcoming Our Fears
  • Setting Goals
  • Identifying Strengths
  • Setting Personal Boundaries
  • Positive Social Connections
  • Practical Illustration
  • Module Nine: Review Questions
Module Ten: Handling Difficult Situations
  • Delivering Criticism
  • Receiving Criticism
  • Dealing With Aggressive Behavior
  • Dealing With Passive Behavior
  • Negotiating
  • Practical Illustration
  • Module Ten: Review Questions
Module Eleven: Building Confidence in Others
  • Listen to Learn
  • Celebrate Successes
  • Embrace Failure
  • Delegate Important Tasks
  • Value Opinions
  • Practical Illustration
  • Module Eleven: Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Other Course Kits Available:

  1. Accountability in the Workplace
  2. Administrative Office Procedures
  3. Administrative Support
  4. Adult Learning - Mental Skills
  5. Adult Learning - Physical Skills
  6. Anger Management
  7. Appreciative Inquiry
  8. Archiving and Records Management
  9. Attention Management
  10. Being a Likeable Boss
  11. Body Language Basics
  12. Budgets and Financial Reports
  13. Building Confidence and Assertiveness
  14. Business Acumen
  15. Business Ethics
  16. Business Etiquette
  17. Business Succession Planning
  18. Business Writing
  19. Call Center Training
  20. Change Management
  21. Civility in the Workplace
  22. Coaching and Mentoring
  23. Coaching Salespeople
  24. Collaborative Business Writing
  25. Communication Strategies
  26. Conducting Annual Employee Reviews
  27. Conflict Resolution
  28. Contact Center Training
  29. Contract Management
  30. Creating a Great Webinar
  31. Creative Problem Solving
  32. Creativity: Thinking Outside the Box
  33. Crisis Management
  34. Critical Thinking
  35. Customer Service
  36. Customer Support
  37. Cyber Security
  38. Delivering Constructive Criticism
  39. Developing a Lunch and Learn
  40. Developing Corporate Behavior
  41. Developing Creativity
  42. Developing Emotional Intelligence
  43. Developing New Managers
  44. Digital Citizenship
  45. Diversity, Equity and Inclusion
  46. Employee Motivation
  47. Employee Onboarding
  48. Employee Recruitment
  49. Employee Termination Processes
  50. Entrepreneurship
  51. Event Planning
  52. Executive and Personal Assistants
  53. Facilitation Skills
  54. Generation Gaps
  55. Goal Setting and Getting Things Done
  56. Handling a Difficult Customer
  57. Health and Wellness at Work
  58. High Performance Teams Inside the Company
  59. High Performance Teams Remote Workforce
  60. Hiring Strategies
  61. Human Resource Management
  62. Improving Mindfulness
  63. Improving Self-Awareness
  64. In Person Sales
  65. Increasing Your Happiness
  66. Internet Marketing Fundamentals
  67. Interpersonal Skills
  68. Job Search Skills
  69. Knowledge Management
  70. Leadership and Influence
  71. Leadership Development for Women
  72. Lean Six Sigma
  73. Life Coaching Essentials
  74. Manager Management
  75. Managing Personal Finances
  76. Managing Workplace Anxiety
  77. Managing Workplace Harassment
  78. Marketing Basics
  79. Measuring Results From Training
  80. Media and Public Relations
  81. Meeting Management
  82. Middle Manager
  83. Millennial Onboarding
  84. mLearning Essentials
  85. Motivating Your Sales Team
  86. Multi-Level Marketing
  87. Negotiation Skills
  88. Networking Outside the Company
  89. Networking Within the Company
  90. Office Health and Safety
  91. Office Politics For Managers
  92. Organizational Skills
  93. Overcoming Sales Objections
  94. Performance Management
  95. Personal Branding
  96. Personal Productivity
  97. Practical Bookkeeping
  98. Presentation Skills
  99. Project Management
  100. Proposal Writing
  101. Prospecting and Lead Generation
  102. Public Speaking
  103. Recognizing Employee Excellence
  104. Respect in the Workplace
  105. Responsibility in the Workplace
  106. Risk Assessment and Management
  107. Safety in the Workplace
  108. Sales Fundamentals
  109. Self-Leadership
  110. Sensitivity Training
  111. Servant Leadership
  112. Social Intelligence
  113. Social Learning
  114. Social Media In The Workplace
  115. Social Media Marketing
  116. Stress Management
  117. Supervising Others
  118. Supply Chain Management
  119. Taking Initiative
  120. Talent Management
  121. Team Building For Managers
  122. Team Building Through Chemistry
  123. Teamwork and Team Building
  124. Telephone Etiquette
  125. Telework And Telecommuting
  126. Ten Soft Skills You Need
  127. The Cloud and Business
  128. Time Management
  129. Top 10 Sales Secrets
  130. Trade Show Staff Training
  131. Train-The-Trainer
  132. Trust Building and Resilience Development
  133. Unconscious Bias
  134. Universal Safety Practices
  135. Virtual Team Building and Management
  136. Work-Life Balance
  137. Workplace Bullying
  138. Workplace Harassment
  139. Workplace Violence