Sensitivity Training

  • $299.00
    Unit price per 


Sensitivity Training

Sensitivity training is crucial in creating a workplace that is inclusive, and a safe place for all to work. This course will look at interactions within a group, but will be more focused towards individual’s behaviors and emotions.  


With our Sensitivity Training workshop you will introduce topics to promote sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy. This will then help to foster positive relationships between co-workers, and in turn benefit the whole organization.

 


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Everything you need to teach a one-day workshop for Sensitivity Training:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Free Sample

Sensitivity Training Course Outline:

  Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop objectives
Module Two:Introduction to Sensitivity Training
  • Definition
  • History
  • Who Needs It?
  • Goals
  • Case Study
  • Review Questions
Module Three: Benefits
  • Raising Awareness
  • Interaction
  • Behavioral Changes
  • Productive Workplace
  • Case Study
  • Review Questions
Module Four: Stereotypes
  • Explicit
  • Implicit
  • Purpose
  • Effects
  • Case Study
  • Review Questions
Module Five: Discrimination
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Six: Sex and Gender Stereotypes
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Seven: Age
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Eight: Disabilities
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Nine: Religion
  • Employer Responsibility
  • HR and Best Practices
  • Elephant in the Room
  • Overcoming Stereotypes
  • Case Study
  • Review Questions
Module Ten: Handling Complaints (I)
  • Develop Process
  • Publish Process
  • Train Employees
  • Assess the Effectiveness of the Process
  • Case Study
  • Review Question
Module Eleven: Handling Complaints (II)
  • Gather Information from the Complainant
  • Evaluate the Credibility of the Complaint
  • Interview Those Involved
  • Take Action Against the Offender
  • Case Study
  • Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

    Other Course Kits Available:

    1. Accountability in the Workplace
    2. Administrative Office Procedures
    3. Administrative Support
    4. Adult Learning - Mental Skills
    5. Adult Learning - Physical Skills
    6. Anger Management
    7. Appreciative Inquiry
    8. Archiving and Records Management
    9. Attention Management
    10. Basic Bookkeeping
    11. Being a Likeable Boss
    12. Body Language Basics
    13. Budgets and Financial Reports
    14. Building Confidence and Assertiveness
    15. Business Acumen
    16. Business Ethics
    17. Business Etiquette
    18. Business Succession Planning
    19. Business Writing
    20. Call Center Training
    21. Change Management
    22. Civility in the Workplace
    23. Coaching and Mentoring
    24. Coaching Salespeople
    25. Collaborative Business Writing
    26. Communication Strategies
    27. Conducting Annual Employee Reviews
    28. Conflict Resolution
    29. Contact Center Training
    30. Contract Management
    31. Creating a Great Webinar
    32. Creative Problem Solving
    33. Creativity: Thinking Outside the Box
    34. Crisis Management
    35. Critical Thinking
    36. Customer Service
    37. Customer Support
    38. Cyber Security
    39. Delivering Constructive Criticism
    40. Developing a Lunch and Learn
    41. Developing Corporate Behavior
    42. Developing Creativity
    43. Developing Emotional Intelligence
    44. Developing New Managers
    45. Digital Citizenship
    46. Diversity, Equity and Inclusion
    47. Employee Motivation
    48. Employee Onboarding
    49. Employee Recruitment
    50. Employee Termination Processes
    51. Entrepreneurship
    52. Event Planning
    53. Executive and Personal Assistants
    54. Facilitation Skills
    55. Generation Gaps
    56. Goal Setting and Getting Things Done
    57. Handling a Difficult Customer
    58. Health and Wellness at Work
    59. High Performance Teams Inside the Company
    60. High Performance Teams Remote Workforce
    61. Hiring Strategies
    62. Human Resource Management
    63. Improving Mindfulness
    64. Improving Self-Awareness
    65. In Person Sales
    66. Increasing Your Happiness
    67. Internet Marketing Fundamentals
    68. Interpersonal Skills
    69. Job Search Skills
    70. Knowledge Management
    71. Leadership and Influence
    72. Leadership Development for Women
    73. Lean Six Sigma
    74. Life Coaching Essentials
    75. Manager Management
    76. Managing Personal Finances
    77. Managing Workplace Anxiety
    78. Managing Workplace Harassment
    79. Marketing Basics
    80. Measuring Results From Training
    81. Media and Public Relations
    82. Meeting Management
    83. Middle Manager
    84. Millennial Onboarding
    85. mLearning Essentials
    86. Motivating Your Sales Team
    87. Multi-Level Marketing
    88. Negotiation Skills
    89. Networking Outside the Company
    90. Networking Within the Company
    91. Office Health and Safety
    92. Office Politics For Managers
    93. Organizational Skills
    94. Overcoming Sales Objections
    95. Performance Management
    96. Personal Branding
    97. Personal Productivity
    98. Presentation Skills
    99. Project Management
    100. Proposal Writing
    101. Prospecting and Lead Generation
    102. Public Speaking
    103. Recognizing Employee Excellence
    104. Respect in the Workplace
    105. Responsibility in the Workplace
    106. Risk Assessment and Management
    107. Safety in the Workplace
    108. Sales Fundamentals
    109. Self-Leadership
    110. Sensitivity Training
    111. Servant Leadership
    112. Social Intelligence
    113. Social Learning
    114. Social Media In The Workplace
    115. Social Media Marketing
    116. Stress Management
    117. Supervising Others
    118. Supply Chain Management
    119. Taking Initiative
    120. Talent Management
    121. Team Building For Managers
    122. Team Building Through Chemistry
    123. Teamwork and Team Building
    124. Telephone Etiquette
    125. Telework And Telecommuting
    126. Ten Soft Skills You Need
    127. The Cloud and Business
    128. Time Management
    129. Top 10 Sales Secrets
    130. Trade Show Staff Training
    131. Train-The-Trainer
    132. Trust Building and Resilience Development
    133. Unconscious Bias
    134. Universal Safety Practices
    135. Virtual Team Building and Management
    136. Work-Life Balance
    137. Workplace Bullying
    138. Workplace Harassment
    139. Workplace Violence