Negotiation Skills

  • $299.00
    Unit price per 


Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.


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Everything you need to teach a one-day workshop for Negotiation Skills:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Free Sample

Negotiation Skills Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Understanding Negotiation
  • The Three Phases
  • Skills for Successful Negotiating
Module Three: Getting Prepared
  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation
Module Four: Laying the Groundwork
  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process
Module Five: Phase One - Exchanging Information
  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself
Module Six: Phase Two - Bargaining
  • What to Expect
  • Techniques to Try
  • How to Break an Impasse
                Module Seven: About Mutual Gain
                • Three Ways to See Your Options
                • About Mutual Gain
                • What Do I Want?
                • What Do They Want?
                • What Do We Want?
                Module Eight: Phase Three - Closing
                • Reaching Consensus
                • Building an Agreement
                • Setting the Terms of the Agreement
                Module Nine: Dealing with Difficult Issues
                • Being Prepared for Environmental Tactics
                • Dealing with Personal Attacks
                • Controlling Your Emotions
                • Deciding When It's Time to Walk Away
                Module Ten: Negotiating Outside the Boardroom
                • Adapting the Process for Smaller Negotiations
                • Negotiating via Telephone
                • Negotiating via Email
                Module Eleven: Negotiating on Behalf of Someone Else
                • Choosing the Negotiating Team
                • Covering All the Bases
                • Dealing with Tough Questions
                Module Twelve: Wrapping Up
                • Words from the Wise
                • Review of Parking Lot
                • Lessons Learned
                • Completion of Action Plans and Evaluations

                              Other Course Kits Available:

                              1. Accountability in the Workplace
                              2. Administrative Office Procedures
                              3. Administrative Support
                              4. Adult Learning - Mental Skills
                              5. Adult Learning - Physical Skills
                              6. Anger Management
                              7. Appreciative Inquiry
                              8. Archiving and Records Management
                              9. Attention Management
                              10. Being a Likeable Boss
                              11. Body Language Basics
                              12. Budgets and Financial Reports
                              13. Building Confidence and Assertiveness
                              14. Business Acumen
                              15. Business Ethics
                              16. Business Etiquette
                              17. Business Succession Planning
                              18. Business Writing
                              19. Call Center Training
                              20. Change Management
                              21. Civility in the Workplace
                              22. Coaching and Mentoring
                              23. Coaching Salespeople
                              24. Collaborative Business Writing
                              25. Communication Strategies
                              26. Conducting Annual Employee Reviews
                              27. Conflict Resolution
                              28. Contact Center Training
                              29. Contract Management
                              30. Creating a Great Webinar
                              31. Creative Problem Solving
                              32. Creativity: Thinking Outside the Box
                              33. Crisis Management
                              34. Critical Thinking
                              35. Customer Service
                              36. Customer Support
                              37. Cyber Security
                              38. Delivering Constructive Criticism
                              39. Developing a Lunch and Learn
                              40. Developing Corporate Behavior
                              41. Developing Creativity
                              42. Developing Emotional Intelligence
                              43. Developing New Managers
                              44. Digital Citizenship
                              45. Diversity, Equity and Inclusion
                              46. Employee Motivation
                              47. Employee Onboarding
                              48. Employee Recruitment
                              49. Employee Termination Processes
                              50. Entrepreneurship
                              51. Event Planning
                              52. Executive and Personal Assistants
                              53. Facilitation Skills
                              54. Generation Gaps
                              55. Goal Setting and Getting Things Done
                              56. Handling a Difficult Customer
                              57. Health and Wellness at Work
                              58. High Performance Teams Inside the Company
                              59. High Performance Teams Remote Workforce
                              60. Hiring Strategies
                              61. Human Resource Management
                              62. Improving Mindfulness
                              63. Improving Self-Awareness
                              64. In Person Sales
                              65. Increasing Your Happiness
                              66. Internet Marketing Fundamentals
                              67. Interpersonal Skills
                              68. Job Search Skills
                              69. Knowledge Management
                              70. Leadership and Influence
                              71. Leadership Development for Women
                              72. Lean Six Sigma
                              73. Life Coaching Essentials
                              74. Manager Management
                              75. Managing Personal Finances
                              76. Managing Workplace Anxiety
                              77. Managing Workplace Harassment
                              78. Marketing Basics
                              79. Measuring Results From Training
                              80. Media and Public Relations
                              81. Meeting Management
                              82. Middle Manager
                              83. Millennial Onboarding
                              84. mLearning Essentials
                              85. Motivating Your Sales Team
                              86. Multi-Level Marketing
                              87. Negotiation Skills
                              88. Networking Outside the Company
                              89. Networking Within the Company
                              90. Office Health and Safety
                              91. Office Politics For Managers
                              92. Organizational Skills
                              93. Overcoming Sales Objections
                              94. Performance Management
                              95. Personal Branding
                              96. Personal Productivity
                              97. Practical Bookkeeping
                              98. Presentation Skills
                              99. Project Management
                              100. Proposal Writing
                              101. Prospecting and Lead Generation
                              102. Public Speaking
                              103. Recognizing Employee Excellence
                              104. Respect in the Workplace
                              105. Responsibility in the Workplace
                              106. Risk Assessment and Management
                              107. Safety in the Workplace
                              108. Sales Fundamentals
                              109. Self-Leadership
                              110. Sensitivity Training
                              111. Servant Leadership
                              112. Social Intelligence
                              113. Social Learning
                              114. Social Media In The Workplace
                              115. Social Media Marketing
                              116. Stress Management
                              117. Supervising Others
                              118. Supply Chain Management
                              119. Taking Initiative
                              120. Talent Management
                              121. Team Building For Managers
                              122. Team Building Through Chemistry
                              123. Teamwork and Team Building
                              124. Telephone Etiquette
                              125. Telework And Telecommuting
                              126. Ten Soft Skills You Need
                              127. The Cloud and Business
                              128. Time Management
                              129. Top 10 Sales Secrets
                              130. Trade Show Staff Training
                              131. Train-The-Trainer
                              132. Trust Building and Resilience Development
                              133. Unconscious Bias
                              134. Universal Safety Practices
                              135. Virtual Team Building and Management
                              136. Work-Life Balance
                              137. Workplace Bullying
                              138. Workplace Harassment
                              139. Workplace Violence