Sensitivity training is crucial in creating a workplace that is inclusive, and a safe place for all to work. This course will look at interactions within a group, but will be more focused towards individual’s behaviors and emotions.  

With our Sensitivity Training workshop you will introduce topics to promote sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the business’ policy. This will then help to foster positive relationships between co-workers, and in turn benefit the whole organization.

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Everything you need to teach a one-day workshop for Sensitivity Training:

Training Manuals	PowerPoint Slides
Instructor's Guide	Quick Reference Job Aids
Icebreakers, Activities,  & Exercise Files	Pre-Assignments, Pre-/Post-Assessments
Promotional Advertorials	Lesson Plans with Flip Chart Notes

Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Sensitivity Training Course Outline:

Module One: Getting Started Housekeeping Items The Parking Lot Workshop objectives Module Two:Introduction to Sensitivity Training Definition History Who Needs It? Goals Case Study Review Questions Module Three: Benefits Raising Awareness Interaction Behavioral Changes Productive Workplace Case Study Review Questions Module Four: Stereotypes Explicit Implicit Purpose Effects Case Study Review Questions Module Five: Discrimination Employer Responsibility HR and Best Practices Elephant in the Room Overcoming Stereotypes Case Study Review Questions Module Six: Sex and Gender Stereotypes Employer Responsibility HR and Best Practices Elephant in the Room Overcoming Stereotypes Case Study Review Questions Module Seven: Age Employer Responsibility HR and Best Practices Elephant in the Room Overcoming Stereotypes Case Study Review Questions Module Eight: Disabilities Employer Responsibility HR and Best Practices Elephant in the Room Overcoming Stereotypes Case Study Review Questions Module Nine: Religion Employer Responsibility HR and Best Practices Elephant in the Room Overcoming Stereotypes Case Study Review Questions Module Ten: Handling Complaints (I) Develop Process Publish Process Train Employees Assess the Effectiveness of the Process Case Study Review Question Module Eleven: Handling Complaints (II) Gather Information from the Complainant Evaluate the Credibility of the Complaint Interview Those Involved Take Action Against the Offender Case Study Review Questions Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations