Performance Management

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Performance Management

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.


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Everything you need to teach a one-day workshop for Performance Management:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Performance Management Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: The Basics (I)
  • What is Performance Management?
  • How Does Performance Management Work?
  • Tools
  • Case Study
  • Review Questions
Module Three: The Basics (II)
  • Three Phase Process
  • Assessments
  • Performance Reviews
  • Case Study
  • Review Questions
Module Four: Goal Setting
  • SMART Goal Setting
  • Specific Goals
  • Measurable Goals
  • Attainable Goals
  • Realistic Goals
  • Timely Goals
  • Monitoring Results
  • Case Study
  • Review Questions
Module Five: Establishing Performance Goals
  • Strategic Planning
  • Job Analysis
  • Setting Goals
  • Motivation
  • Case Study
  • Review Questions
Module Six: 360 Degree Feedback
  • What is 360 degree Feedback?
  • Versus Traditional Performance Review
  • The Components
  • Case Study
  • Review Questions
                            Module Seven: Competency Assessments
                            • Competency Assessment Defined
                            • Implementation
                            • Final Destination
                            • Case Study
                            • Review Questions
                            Module Eight: Kolb"s Learning Cycle
                            • Experience
                            • Observation
                            • Conceptualization
                            • Experimentation
                            • Case Study
                            • Review Questions
                            Module Nine: Motivation
                            • Key Factors
                            • The Motivated Organization
                            • Identifying Personal Motivators
                            • Evaluating and Adapting
                            • Case Study
                            • Review Questions
                            Module Ten: The Performance Journal
                            • Record Goals and Accomplishments
                            • Linking with Your Employees or Managers
                            • Implementing a Performance Coach
                            • Keeping Track
                            • Case Study
                            • Review Questions
                            Module Eleven: Creating a Performance Plan
                            • Goals
                            • Desired Results
                            • Prioritization
                            • Measure
                            • Evaluation
                            • Case Study
                            • Review Questions
                            Module Twelve: Wrapping Up
                            • Words from the Wise
                            • Review of Parking Lot
                            • Lessons Learned
                            • Completion of Action Plans and Evaluations

                                                      Other Course Kits Available:

                                                      1. Accountability in the Workplace
                                                      2. Administrative Office Procedures
                                                      3. Administrative Support
                                                      4. Adult Learning - Mental Skills
                                                      5. Adult Learning - Physical Skills
                                                      6. Anger Management
                                                      7. Appreciative Inquiry
                                                      8. Archiving and Records Management
                                                      9. Attention Management
                                                      10. Basic Bookkeeping
                                                      11. Being a Likeable Boss
                                                      12. Body Language Basics
                                                      13. Budgets and Financial Reports
                                                      14. Building Confidence and Assertiveness
                                                      15. Business Acumen
                                                      16. Business Ethics
                                                      17. Business Etiquette
                                                      18. Business Succession Planning
                                                      19. Business Writing
                                                      20. Call Center Training
                                                      21. Change Management
                                                      22. Civility in the Workplace
                                                      23. Coaching and Mentoring
                                                      24. Coaching Salespeople
                                                      25. Collaborative Business Writing
                                                      26. Communication Strategies
                                                      27. Conducting Annual Employee Reviews
                                                      28. Conflict Resolution
                                                      29. Contact Center Training
                                                      30. Contract Management
                                                      31. Creating a Great Webinar
                                                      32. Creative Problem Solving
                                                      33. Creativity: Thinking Outside the Box
                                                      34. Crisis Management
                                                      35. Critical Thinking
                                                      36. Customer Service
                                                      37. Customer Support
                                                      38. Cyber Security
                                                      39. Delivering Constructive Criticism
                                                      40. Developing a Lunch and Learn
                                                      41. Developing Corporate Behavior
                                                      42. Developing Creativity
                                                      43. Developing Emotional Intelligence
                                                      44. Developing New Managers
                                                      45. Digital Citizenship
                                                      46. Diversity, Equity and Inclusion
                                                      47. Employee Motivation
                                                      48. Employee Onboarding
                                                      49. Employee Recruitment
                                                      50. Employee Termination Processes
                                                      51. Entrepreneurship
                                                      52. Event Planning
                                                      53. Executive and Personal Assistants
                                                      54. Facilitation Skills
                                                      55. Generation Gaps
                                                      56. Goal Setting and Getting Things Done
                                                      57. Handling a Difficult Customer
                                                      58. Health and Wellness at Work
                                                      59. High Performance Teams Inside the Company
                                                      60. High Performance Teams Remote Workforce
                                                      61. Hiring Strategies
                                                      62. Human Resource Management
                                                      63. Improving Mindfulness
                                                      64. Improving Self-Awareness
                                                      65. In Person Sales
                                                      66. Increasing Your Happiness
                                                      67. Internet Marketing Fundamentals
                                                      68. Interpersonal Skills
                                                      69. Job Search Skills
                                                      70. Knowledge Management
                                                      71. Leadership and Influence
                                                      72. Leadership Development for Women
                                                      73. Lean Six Sigma
                                                      74. Life Coaching Essentials
                                                      75. Manager Management
                                                      76. Managing Personal Finances
                                                      77. Managing Workplace Anxiety
                                                      78. Managing Workplace Harassment
                                                      79. Marketing Basics
                                                      80. Measuring Results From Training
                                                      81. Media and Public Relations
                                                      82. Meeting Management
                                                      83. Middle Manager
                                                      84. Millennial Onboarding
                                                      85. mLearning Essentials
                                                      86. Motivating Your Sales Team
                                                      87. Multi-Level Marketing
                                                      88. Negotiation Skills
                                                      89. Networking Outside the Company
                                                      90. Networking Within the Company
                                                      91. Office Health and Safety
                                                      92. Office Politics For Managers
                                                      93. Organizational Skills
                                                      94. Overcoming Sales Objections
                                                      95. Performance Management
                                                      96. Personal Branding
                                                      97. Personal Productivity
                                                      98. Presentation Skills
                                                      99. Project Management
                                                      100. Proposal Writing
                                                      101. Prospecting and Lead Generation
                                                      102. Public Speaking
                                                      103. Recognizing Employee Excellence
                                                      104. Respect in the Workplace
                                                      105. Responsibility in the Workplace
                                                      106. Risk Assessment and Management
                                                      107. Safety in the Workplace
                                                      108. Sales Fundamentals
                                                      109. Self-Leadership
                                                      110. Sensitivity Training
                                                      111. Servant Leadership
                                                      112. Social Intelligence
                                                      113. Social Learning
                                                      114. Social Media In The Workplace
                                                      115. Social Media Marketing
                                                      116. Stress Management
                                                      117. Supervising Others
                                                      118. Supply Chain Management
                                                      119. Taking Initiative
                                                      120. Talent Management
                                                      121. Team Building For Managers
                                                      122. Team Building Through Chemistry
                                                      123. Teamwork and Team Building
                                                      124. Telephone Etiquette
                                                      125. Telework And Telecommuting
                                                      126. Ten Soft Skills You Need
                                                      127. The Cloud and Business
                                                      128. Time Management
                                                      129. Top 10 Sales Secrets
                                                      130. Trade Show Staff Training
                                                      131. Train-The-Trainer
                                                      132. Trust Building and Resilience Development
                                                      133. Unconscious Bias
                                                      134. Universal Safety Practices
                                                      135. Virtual Team Building and Management
                                                      136. Work-Life Balance
                                                      137. Workplace Bullying
                                                      138. Workplace Harassment
                                                      139. Workplace Violence