Negotiation Skills

  • $597.00
    Unit price per 

Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

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Everything you need to teach a one-day workshop for Negotiation Skills:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes

Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

Free Sample

Negotiation Skills Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Understanding Negotiation
  • The Three Phases
  • Skills for Successful Negotiating
Module Three: Getting Prepared
  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation
Module Four: Laying the Groundwork
  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process
Module Five: Phase One - Exchanging Information
  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself
Module Six: Phase Two - Bargaining
  • What to Expect
  • Techniques to Try
  • How to Break an Impasse
                Module Seven: About Mutual Gain
                • Three Ways to See Your Options
                • About Mutual Gain
                • What Do I Want?
                • What Do They Want?
                • What Do We Want?
                Module Eight: Phase Three - Closing
                • Reaching Consensus
                • Building an Agreement
                • Setting the Terms of the Agreement
                Module Nine: Dealing with Difficult Issues
                • Being Prepared for Environmental Tactics
                • Dealing with Personal Attacks
                • Controlling Your Emotions
                • Deciding When It's Time to Walk Away
                Module Ten: Negotiating Outside the Boardroom
                • Adapting the Process for Smaller Negotiations
                • Negotiating via Telephone
                • Negotiating via Email
                Module Eleven: Negotiating on Behalf of Someone Else
                • Choosing the Negotiating Team
                • Covering All the Bases
                • Dealing with Tough Questions
                Module Twelve: Wrapping Up
                • Words from the Wise
                • Review of Parking Lot
                • Lessons Learned
                • Completion of Action Plans and Evaluations

                              Other Course Kits Available:

                              1. Accountability in the Workplace
                              2. Administrative Office Procedures
                              3. Administrative Support
                              4. Adult Learning - Mental Skills
                              5. Adult Learning - Physical Skills
                              6. Anger Management
                              7. Appreciative Inquiry
                              8. Archiving and Records Management
                              9. Attention Management
                              10. Basic Bookkeeping
                              11. Being a Likeable Boss
                              12. Body Language Basics
                              13. Budgets and Financial Reports
                              14. Building Confidence and Assertiveness
                              15. Business Acumen
                              16. Business Ethics
                              17. Business Etiquette
                              18. Business Succession Planning
                              19. Business Writing
                              20. Call Center Training
                              21. Change Management
                              22. Civility in the Workplace
                              23. Coaching and Mentoring
                              24. Coaching Salespeople
                              25. Collaborative Business Writing
                              26. Communication Strategies
                              27. Conducting Annual Employee Reviews
                              28. Conflict Resolution
                              29. Contact Center Training
                              30. Contract Management
                              31. Creating a Great Webinar
                              32. Creative Problem Solving
                              33. Creativity: Thinking Outside the Box
                              34. Crisis Management
                              35. Critical Thinking
                              36. Customer Service
                              37. Customer Support
                              38. Cyber Security
                              39. Delivering Constructive Criticism
                              40. Developing a Lunch and Learn
                              41. Developing Corporate Behavior
                              42. Developing Creativity
                              43. Developing Emotional Intelligence
                              44. Developing New Managers
                              45. Digital Citizenship
                              46. Diversity, Equity and Inclusion
                              47. Employee Motivation
                              48. Employee Onboarding
                              49. Employee Recruitment
                              50. Employee Termination Processes
                              51. Entrepreneurship
                              52. Event Planning
                              53. Executive and Personal Assistants
                              54. Facilitation Skills
                              55. Generation Gaps
                              56. Goal Setting and Getting Things Done
                              57. Handling a Difficult Customer
                              58. Health and Wellness at Work
                              59. High Performance Teams Inside the Company
                              60. High Performance Teams Remote Workforce
                              61. Hiring Strategies
                              62. Human Resource Management
                              63. Improving Mindfulness
                              64. Improving Self-Awareness
                              65. In Person Sales
                              66. Increasing Your Happiness
                              67. Internet Marketing Fundamentals
                              68. Interpersonal Skills
                              69. Job Search Skills
                              70. Knowledge Management
                              71. Leadership and Influence
                              72. Leadership Development for Women
                              73. Lean Six Sigma
                              74. Life Coaching Essentials
                              75. Manager Management
                              76. Managing Personal Finances
                              77. Managing Workplace Anxiety
                              78. Managing Workplace Harassment
                              79. Marketing Basics
                              80. Measuring Results From Training
                              81. Media and Public Relations
                              82. Meeting Management
                              83. Middle Manager
                              84. Millennial Onboarding
                              85. mLearning Essentials
                              86. Motivating Your Sales Team
                              87. Multi-Level Marketing
                              88. Negotiation Skills
                              89. Networking Outside the Company
                              90. Networking Within the Company
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                              92. Office Politics For Managers
                              93. Organizational Skills
                              94. Overcoming Sales Objections
                              95. Performance Management
                              96. Personal Branding
                              97. Personal Productivity
                              98. Presentation Skills
                              99. Project Management
                              100. Proposal Writing
                              101. Prospecting and Lead Generation
                              102. Public Speaking
                              103. Recognizing Employee Excellence
                              104. Respect in the Workplace
                              105. Responsibility in the Workplace
                              106. Risk Assessment and Management
                              107. Safety in the Workplace
                              108. Sales Fundamentals
                              109. Self-Leadership
                              110. Sensitivity Training
                              111. Servant Leadership
                              112. Social Intelligence
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                              114. Social Media In The Workplace
                              115. Social Media Marketing
                              116. Stress Management
                              117. Supervising Others
                              118. Supply Chain Management
                              119. Taking Initiative
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                              121. Team Building For Managers
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                              126. Ten Soft Skills You Need
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                              128. Time Management
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                              135. Virtual Team Building and Management
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                              137. Workplace Bullying
                              138. Workplace Harassment
                              139. Workplace Violence