Workplace Violence

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    Unit price per 


Workplace Violence

Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace violence and harassment training is essential to the safety of all employees.

In order to prevent Workplace Violence, it is essential that everyone is able to identify individuals who may be prone to violence. Our workshop will help your participants recognize certain behaviors, and lower the risk of escalated situations. This workshop will help participants identify the warning signs, as well as give them coping and response tools.


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Everything you need to teach a one-day workshop for Workplace Violence:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobooks, e-learning, and cloud-based LMS.

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Free Sample

Workplace Violence Course Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: What is Workplace harassment?
  • How to Identify
  • Costs to your business
Module Three: Identifying The Bully
  • Abusive Workplace Behaviors
  • Bullying and Personality Disorders
  • Narcissism
Module Four: How to Handle Workplace Violence
  • Types of Behavior
  • Target the Behavior, Not the Person
  • Implement an Action Plan
Module Five: Risk Assessment (I)
  • Understanding Anger and Aggression
  • Defusing & De-escalating Strategies
  • Communication Skills
  • Tactical Options
Module Six: Risk Assessment (II)
  • Identifying the Hazard
  • Assessing the Risk
  • Controlling the Risk
  • Evaluating & Review
                                                                                                      Module Seven: Being the Victim
                                                                                                      • What Is Not Considered Bullying
                                                                                                      • Steps to take
                                                                                                      Module Eight: Checklist for Employers
                                                                                                      • 4 Step Process
                                                                                                      • Addressing all Employees
                                                                                                      • Code of Ethics
                                                                                                      • Policy and Procedures
                                                                                                      Module Nine: Interview Process
                                                                                                      • Identify a Bully in the Interview Process
                                                                                                      • Warning Signs
                                                                                                      • Role Play
                                                                                                      • Case Study
                                                                                                      Module Ten: Investigation Process
                                                                                                      • Advising your Supervisor
                                                                                                      • Lodging the Complaint
                                                                                                      • Initial Response
                                                                                                      • The Investigation
                                                                                                      • The Findings
                                                                                                      • Review & Closure
                                                                                                      Module Eleven: Developing a Workplace Harassment Policy
                                                                                                      • Scope
                                                                                                      • Philosophy
                                                                                                      • Principles
                                                                                                      • Intent
                                                                                                      • Options
                                                                                                      • Informal Complaint Process
                                                                                                      • Formal Investigation process
                                                                                                      Module Twelve: Wrapping Up
                                                                                                      • Words from the Wise
                                                                                                      • Review of Parking Lot
                                                                                                      • Lessons Learned
                                                                                                      • Completion of Action Plans and Evaluations

                                                                                                                                                                                                          Administrative Skills

                                                                                                                                                                                                          1. Administrative Office Procedures
                                                                                                                                                                                                          2. Administrative Support
                                                                                                                                                                                                          3. Archiving and Records Management
                                                                                                                                                                                                          4. Basic Bookkeeping
                                                                                                                                                                                                          5. Business Writing
                                                                                                                                                                                                          6. Collaborative Business Writing
                                                                                                                                                                                                          7. Executive and Personal Assistants
                                                                                                                                                                                                          8. Meeting Management
                                                                                                                                                                                                          9. Organizational Skills
                                                                                                                                                                                                          10. Social Media In The Workplace
                                                                                                                                                                                                          11. Supply Chain Management

                                                                                                                                                                                                          Career Development

                                                                                                                                                                                                          1. Assertiveness And Self-Confidence
                                                                                                                                                                                                          2. Communication Strategies
                                                                                                                                                                                                          3. Creative Problem Solving
                                                                                                                                                                                                          4. Developing Creativity
                                                                                                                                                                                                          5. Digital Citizenship
                                                                                                                                                                                                          6. Entrepreneurship
                                                                                                                                                                                                          7. Interpersonal Skills
                                                                                                                                                                                                          8. mLearning Essentials
                                                                                                                                                                                                          9. Negotiation Skills
                                                                                                                                                                                                          10. Personal Branding
                                                                                                                                                                                                          11. Project Management
                                                                                                                                                                                                          12. Telework And Telecommuting
                                                                                                                                                                                                          13. Ten Soft Skills You Need
                                                                                                                                                                                                          14. The Cloud and Business
                                                                                                                                                                                                          15. Time Management
                                                                                                                                                                                                          16. Women in Leadership

                                                                                                                                                                                                          Human Resources

                                                                                                                                                                                                          1. Business Succession Planning
                                                                                                                                                                                                          2. Contract Management
                                                                                                                                                                                                          3. Crisis Management
                                                                                                                                                                                                          4. Developing a Lunch and Learn
                                                                                                                                                                                                          5. Diversity and Inclusion
                                                                                                                                                                                                          6. Employee Onboarding
                                                                                                                                                                                                          7. Employee Recruitment
                                                                                                                                                                                                          8. Employee Termination Processes
                                                                                                                                                                                                          9. Generation Gaps
                                                                                                                                                                                                          10. Health and Wellness at Work
                                                                                                                                                                                                          11. Hiring Strategies
                                                                                                                                                                                                          12. Human Resource Management
                                                                                                                                                                                                          13. Managing Workplace Harassment
                                                                                                                                                                                                          14. Measuring Results From Training
                                                                                                                                                                                                          15. Millennial Onboarding
                                                                                                                                                                                                          16. Office Health And Safety
                                                                                                                                                                                                          17. Talent Management
                                                                                                                                                                                                          18. Train-The-Trainer
                                                                                                                                                                                                          19. Universal Safety Practices
                                                                                                                                                                                                          20. Workplace Diversity
                                                                                                                                                                                                          21. Workplace Harassment
                                                                                                                                                                                                          22. Workplace Violence

                                                                                                                                                                                                          Personal Development

                                                                                                                                                                                                          1. Adult Learning - Mental Skills
                                                                                                                                                                                                          2. Adult Learning - Physical Skills
                                                                                                                                                                                                          3. Anger Management
                                                                                                                                                                                                          4. Attention Management
                                                                                                                                                                                                          5. Being A Likeable Boss
                                                                                                                                                                                                          6. Critical Thinking
                                                                                                                                                                                                          7. Emotional Intelligence
                                                                                                                                                                                                          8. Goal Setting and Getting Things Done
                                                                                                                                                                                                          9. Improving Mindfulness
                                                                                                                                                                                                          10. Improving Self-Awareness
                                                                                                                                                                                                          11. Increasing Your Happiness
                                                                                                                                                                                                          12. Job Search Skills
                                                                                                                                                                                                          13. Life Coaching Essentials
                                                                                                                                                                                                          14. Managing Personal Finances
                                                                                                                                                                                                          15. Managing Workplace Anxiety
                                                                                                                                                                                                          16. Personal Productivity
                                                                                                                                                                                                          17. Public Speaking
                                                                                                                                                                                                          18. Social Intelligence
                                                                                                                                                                                                          19. Social Learning
                                                                                                                                                                                                          20. Stress Management
                                                                                                                                                                                                          21. Taking Initiative
                                                                                                                                                                                                          22. Work-Life Balance

                                                                                                                                                                                                          Sales And Marketing

                                                                                                                                                                                                          1. Body Language Basics
                                                                                                                                                                                                          2. Call Center Training
                                                                                                                                                                                                          3. Coaching Salespeople
                                                                                                                                                                                                          4. Contact Center Training
                                                                                                                                                                                                          5. Creating a Great Webinar
                                                                                                                                                                                                          6. Employee Recognition
                                                                                                                                                                                                          7. Event Planning
                                                                                                                                                                                                          8. High Performance Teams Inside the Company
                                                                                                                                                                                                          9. High Performance Teams Remote Workforce
                                                                                                                                                                                                          10. In Person Sales
                                                                                                                                                                                                          11. Internet Marketing Fundamentals
                                                                                                                                                                                                          12. Marketing Basics
                                                                                                                                                                                                          13. Media And Public Relations
                                                                                                                                                                                                          14. Motivating Your Sales Team
                                                                                                                                                                                                          15. Multi-Level Marketing
                                                                                                                                                                                                          16. Overcoming Sales Objections
                                                                                                                                                                                                          17. Presentation Skills
                                                                                                                                                                                                          18. Proposal Writing
                                                                                                                                                                                                          19. Prospecting and Lead Generation
                                                                                                                                                                                                          20. Sales Fundamentals
                                                                                                                                                                                                          21. Servant Leadership
                                                                                                                                                                                                          22. Social Media Marketing
                                                                                                                                                                                                          23. Telephone Etiquette
                                                                                                                                                                                                          24. Top 10 Sales Secrets
                                                                                                                                                                                                          25. Trade Show Staff Training

                                                                                                                                                                                                          Supervisors And Managers

                                                                                                                                                                                                          1. Budgets And Financial Reports
                                                                                                                                                                                                          2. Coaching And Mentoring
                                                                                                                                                                                                          3. Conducting Annual Employee Reviews
                                                                                                                                                                                                          4. Developing New Managers
                                                                                                                                                                                                          5. Employee Motivation
                                                                                                                                                                                                          6. Facilitation Skills
                                                                                                                                                                                                          7. Knowledge Management
                                                                                                                                                                                                          8. Leadership And Influence
                                                                                                                                                                                                          9. Lean Process And Six Sigma
                                                                                                                                                                                                          10. Manager Management
                                                                                                                                                                                                          11. Middle Manager
                                                                                                                                                                                                          12. Office Politics For Managers
                                                                                                                                                                                                          13. Performance Management
                                                                                                                                                                                                          14. Self-Leadership
                                                                                                                                                                                                          15. Supervising Others
                                                                                                                                                                                                          16. Team Building Through Chemistry
                                                                                                                                                                                                          17. Virtual Team Building And Management

                                                                                                                                                                                                          Workplace Essentials

                                                                                                                                                                                                          1. Appreciative Inquiry
                                                                                                                                                                                                          2. Business Acumen
                                                                                                                                                                                                          3. Business Ethics
                                                                                                                                                                                                          4. Business Etiquette
                                                                                                                                                                                                          5. Change Management
                                                                                                                                                                                                          6. Civility In The Workplace
                                                                                                                                                                                                          7. Conflict Resolution
                                                                                                                                                                                                          8. Customer Service
                                                                                                                                                                                                          9. Customer Support
                                                                                                                                                                                                          10. Cyber Security
                                                                                                                                                                                                          11. Delivering Constructive Criticism
                                                                                                                                                                                                          12. Developing Corporate Behavior
                                                                                                                                                                                                          13. Handling a Difficult Customer
                                                                                                                                                                                                          14. Networking Outside the Company
                                                                                                                                                                                                          15. Networking Within the Company
                                                                                                                                                                                                          16. Respect in the Workplace
                                                                                                                                                                                                          17. Risk Assessment and Management
                                                                                                                                                                                                          18. Safety In The Workplace
                                                                                                                                                                                                          19. Team Building For Managers
                                                                                                                                                                                                          20. Teamwork And Team Building

                                                                                                                                                                                                          Microsoft Office Specialist (MOS)

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                                                                                                                                                                                                          6. Excel 2016 Expert
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