Virtual Team Building And Management

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Virtual Team Building And Management

There are an estimated one billion virtual workers in 2012, and the number is expected to continue climbing well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a Follow the Sun production environment.

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building And Management will give you participants the knowledge to work with these challenges and succeed in a growing global workforce.


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Everything you need to teach a one-day workshop for Virtual Team Building And Management:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobooks, e-learning, and cloud-based LMS.

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Virtual Team Building And Management Course Outline:

Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Pre-Assignment
  • Action Plans and Evaluations
Module Two: Setting Up Your Virtual Team (I)
  • Choose Self-Motivated People with Initiative
  • Face to Face Meeting At First
  • Diversity Will Add Value
  • Experienced with Technology
  • Case Study
  • Module Two: Review Questions
Module Three: Setting Up Your Virtual Team (II)
  • Personality Can Count as Much as Skills
  • Rules of Engagement
  • Setting up Ground Rules
  • Icebreakers and Introductions
  • Case Study
  • Module Three: Review Questions
Module Four: Virtual Team Meetings
  • Scheduling Will Always be an Issue
  • Have a Clear Objective and Agenda
  • Solicit Additional Topics in Advance
  • Discourage Just Being Status Reports
  • Case Study
  • Module Four: Review Questions
Module Five: Communication (I)
  • Early and Often
  • Rules of Responsiveness
  • Face to Face When Possible
  • Choose the Best Tool
  • Case Study
  • Module Five: Review Questions
Module Six: Communication (II)
  • Be Honest and Clear
  • Stay in Constant Contact
  • Don"t Make Assumptions
  • Setup Email Protocols
  • Case Study
  • Module Six: Review Questions
                                                                                            Module Seven: Building Trust
                                                                                            • Trust Your Team and They Will Trust You
                                                                                            • Be Aware of "Us vs. Them" Territorial Issues
                                                                                            • Share Best Practices
                                                                                            • Create a Sense of Ownership
                                                                                            • Case Study
                                                                                            • Module Seven: Review Questions
                                                                                            Module Eight: Cultural Issues
                                                                                            • Respect and Embrace Differences
                                                                                            • Be Aware of Different Work Styles
                                                                                            • Know Your Team Members Cultural Background
                                                                                            • Dealing With Stereotypes
                                                                                            • Case Study
                                                                                            • Module Eight: Review Questions
                                                                                            Module Nine: To Succeed With a Virtual Team
                                                                                            • Set Clear Goals
                                                                                            • Create a SOP"s
                                                                                            • Build a Team Culture
                                                                                            • Provide Timely Feedback
                                                                                            • Case Study
                                                                                            • Module Nine: Review Questions
                                                                                            Module Ten: Dealing With Poor Team Players
                                                                                            • Manage Their Results, Not Their Activities
                                                                                            • Be Proactive Not of Reactive
                                                                                            • Check in Often
                                                                                            • Remove Them
                                                                                            • Case Study
                                                                                            • Module Ten: Review Questions
                                                                                            Module Eleven: Choosing the Right Tools
                                                                                            • Communication Software
                                                                                            • Collaboration and Sharing Tools
                                                                                            • Project Management Software
                                                                                            • Use Whatever Works for You and Your Team
                                                                                            • Case Study
                                                                                            • Module Eleven: Review Questions
                                                                                            Module Twelve: Wrapping Up
                                                                                            • Words from the Wise
                                                                                            • Review of Parking Lot
                                                                                            • Lessons Learned
                                                                                            • Completion of Action Plans and Evaluations

                                                                                                                                                                                      Administrative Skills

                                                                                                                                                                                      1. Accountability in the Workplace
                                                                                                                                                                                      2. Administrative Office Procedures
                                                                                                                                                                                      3. Administrative Support
                                                                                                                                                                                      4. Archiving and Records Management
                                                                                                                                                                                      5. Basic Bookkeeping
                                                                                                                                                                                      6. Business Writing
                                                                                                                                                                                      7. Collaborative Business Writing
                                                                                                                                                                                      8. Executive and Personal Assistants
                                                                                                                                                                                      9. Meeting Management
                                                                                                                                                                                      10. Organizational Skills
                                                                                                                                                                                      11. Social Media In The Workplace
                                                                                                                                                                                      12. Supply Chain Management

                                                                                                                                                                                      Career Development

                                                                                                                                                                                      1. Assertiveness And Self-Confidence
                                                                                                                                                                                      2. Communication Strategies
                                                                                                                                                                                      3. Creative Problem Solving
                                                                                                                                                                                      4. Developing Creativity
                                                                                                                                                                                      5. Digital Citizenship
                                                                                                                                                                                      6. Entrepreneurship
                                                                                                                                                                                      7. Interpersonal Skills
                                                                                                                                                                                      8. mLearning Essentials
                                                                                                                                                                                      9. Negotiation Skills
                                                                                                                                                                                      10. Personal Branding
                                                                                                                                                                                      11. Project Management
                                                                                                                                                                                      12. Telework And Telecommuting
                                                                                                                                                                                      13. Ten Soft Skills You Need
                                                                                                                                                                                      14. The Cloud and Business
                                                                                                                                                                                      15. Time Management
                                                                                                                                                                                      16. Women in Leadership

                                                                                                                                                                                      Human Resources

                                                                                                                                                                                      1. Business Succession Planning
                                                                                                                                                                                      2. Contract Management
                                                                                                                                                                                      3. Crisis Management
                                                                                                                                                                                      4. Developing a Lunch and Learn
                                                                                                                                                                                      5. Diversity and Inclusion
                                                                                                                                                                                      6. Employee Onboarding
                                                                                                                                                                                      7. Employee Recruitment
                                                                                                                                                                                      8. Employee Termination Processes
                                                                                                                                                                                      9. Generation Gaps
                                                                                                                                                                                      10. Health and Wellness at Work
                                                                                                                                                                                      11. Hiring Strategies
                                                                                                                                                                                      12. Human Resource Management
                                                                                                                                                                                      13. Managing Workplace Harassment
                                                                                                                                                                                      14. Measuring Results From Training
                                                                                                                                                                                      15. Millennial Onboarding
                                                                                                                                                                                      16. Office Health And Safety
                                                                                                                                                                                      17. Sensitivity Training
                                                                                                                                                                                      18. Talent Management
                                                                                                                                                                                      19. Train-The-Trainer
                                                                                                                                                                                      20. Universal Safety Practices
                                                                                                                                                                                      21. Workplace Diversity
                                                                                                                                                                                      22. Workplace Harassment
                                                                                                                                                                                      23. Workplace Violence

                                                                                                                                                                                      Personal Development

                                                                                                                                                                                      1. Adult Learning - Mental Skills
                                                                                                                                                                                      2. Adult Learning - Physical Skills
                                                                                                                                                                                      3. Anger Management
                                                                                                                                                                                      4. Attention Management
                                                                                                                                                                                      5. Being A Likeable Boss
                                                                                                                                                                                      6. Critical Thinking
                                                                                                                                                                                      7. Emotional Intelligence
                                                                                                                                                                                      8. Emotional Intelligence at Work
                                                                                                                                                                                      9. Goal Setting and Getting Things Done
                                                                                                                                                                                      10. Improving Mindfulness
                                                                                                                                                                                      11. Improving Self-Awareness
                                                                                                                                                                                      12. Increasing Your Happiness
                                                                                                                                                                                      13. Job Search Skills
                                                                                                                                                                                      14. Life Coaching Essentials
                                                                                                                                                                                      15. Managing Personal Finances
                                                                                                                                                                                      16. Managing Workplace Anxiety
                                                                                                                                                                                      17. Personal Productivity
                                                                                                                                                                                      18. Public Speaking
                                                                                                                                                                                      19. Social Intelligence
                                                                                                                                                                                      20. Social Learning
                                                                                                                                                                                      21. Stress Management
                                                                                                                                                                                      22. Taking Initiative
                                                                                                                                                                                      23. Work-Life Balance

                                                                                                                                                                                      Sales And Marketing

                                                                                                                                                                                      1. Body Language Basics
                                                                                                                                                                                      2. Call Center Training
                                                                                                                                                                                      3. Coaching Salespeople
                                                                                                                                                                                      4. Contact Center Training
                                                                                                                                                                                      5. Creating a Great Webinar
                                                                                                                                                                                      6. Employee Recognition
                                                                                                                                                                                      7. Event Planning
                                                                                                                                                                                      8. High Performance Teams Inside the Company
                                                                                                                                                                                      9. High Performance Teams Remote Workforce
                                                                                                                                                                                      10. In Person Sales
                                                                                                                                                                                      11. Internet Marketing Fundamentals
                                                                                                                                                                                      12. Marketing Basics
                                                                                                                                                                                      13. Media And Public Relations
                                                                                                                                                                                      14. Motivating Your Sales Team
                                                                                                                                                                                      15. Multi-Level Marketing
                                                                                                                                                                                      16. Overcoming Sales Objections
                                                                                                                                                                                      17. Presentation Skills
                                                                                                                                                                                      18. Proposal Writing
                                                                                                                                                                                      19. Prospecting and Lead Generation
                                                                                                                                                                                      20. Sales Fundamentals
                                                                                                                                                                                      21. Servant Leadership
                                                                                                                                                                                      22. Social Media Marketing
                                                                                                                                                                                      23. Telephone Etiquette
                                                                                                                                                                                      24. Top 10 Sales Secrets
                                                                                                                                                                                      25. Trade Show Staff Training

                                                                                                                                                                                      Supervisors And Managers

                                                                                                                                                                                      1. Budgets And Financial Reports
                                                                                                                                                                                      2. Coaching And Mentoring
                                                                                                                                                                                      3. Conducting Annual Employee Reviews
                                                                                                                                                                                      4. Developing New Managers
                                                                                                                                                                                      5. Employee Motivation
                                                                                                                                                                                      6. Facilitation Skills
                                                                                                                                                                                      7. Knowledge Management
                                                                                                                                                                                      8. Leadership And Influence
                                                                                                                                                                                      9. Lean Process And Six Sigma
                                                                                                                                                                                      10. Manager Management
                                                                                                                                                                                      11. Middle Manager
                                                                                                                                                                                      12. Office Politics For Managers
                                                                                                                                                                                      13. Performance Management
                                                                                                                                                                                      14. Self-Leadership
                                                                                                                                                                                      15. Supervising Others
                                                                                                                                                                                      16. Team Building Through Chemistry
                                                                                                                                                                                      17. Virtual Team Building And Management

                                                                                                                                                                                      Workplace Essentials

                                                                                                                                                                                      1. Appreciative Inquiry
                                                                                                                                                                                      2. Business Acumen
                                                                                                                                                                                      3. Business Ethics
                                                                                                                                                                                      4. Business Etiquette
                                                                                                                                                                                      5. Change Management
                                                                                                                                                                                      6. Civility In The Workplace
                                                                                                                                                                                      7. Conflict Resolution
                                                                                                                                                                                      8. Customer Service
                                                                                                                                                                                      9. Customer Support
                                                                                                                                                                                      10. Cyber Security
                                                                                                                                                                                      11. Delivering Constructive Criticism
                                                                                                                                                                                      12. Developing Corporate Behavior
                                                                                                                                                                                      13. Handling a Difficult Customer
                                                                                                                                                                                      14. Networking Outside the Company
                                                                                                                                                                                      15. Networking Within the Company
                                                                                                                                                                                      16. Respect in the Workplace
                                                                                                                                                                                      17. Risk Assessment and Management
                                                                                                                                                                                      18. Safety In The Workplace
                                                                                                                                                                                      19. Team Building For Managers
                                                                                                                                                                                      20. Teamwork And Team Building

                                                                                                                                                                                      Microsoft Office Specialist (MOS)

                                                                                                                                                                                      1. Access 2016 Essentials
                                                                                                                                                                                      2. Excel 2016 Essentials
                                                                                                                                                                                      3. Outlook 2016 Essentials
                                                                                                                                                                                      4. PowerPoint 2016 Essentials
                                                                                                                                                                                      5. Word 2016 Essentials
                                                                                                                                                                                      6. Excel 2016 Expert
                                                                                                                                                                                      7. Word 2016 Expert