Supervising Others

  • $597.00
    Unit price per 

Supervising Others

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others workshop will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

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Everything you need to teach a one-day workshop for Supervising Others:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes

Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

Free Sample

Supervising Others:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Setting Expectations
  • Defining the Requirements
  • Identifying Opportunities for Improvement and Growth
  • Setting Verbal Expectations
  • Putting Expectations in Writing
Module Three: Setting Goals
  • Understanding Cascading Goals
  • The SMART Way
  • Helping Others Set Goals
Module Four: Assigning Work
  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach
Module Five: Degrees of Delegation
  • Level One: Complete Supervision
  • Level Two: Partial Supervision
  • Level Three: Complete Independence
Module Six: Implementing Delegation
  • Deciding to Delegate
  • To Whom Should You Delegate?
  • Providing Instructions
  • Monitoring the Results
  • Troubleshooting Delegation
                                                                Module Seven: Providing Feedback
                                                                • Characteristics of Good Feedback
                                                                • Feedback Delivery Tools
                                                                • Informal Feedback
                                                                • Formal Feedback
                                                                Module Eight: Managing Your Time
                                                                • The 80/20 Rule
                                                                • Prioritizing with the Urgent-Important Matrix
                                                                • Using a Productivity Journal
                                                                • Using Routines and Rituals to Simplify Your Workday
                                                                Module Nine: Resolving Conflict
                                                                • Using a Conflict Resolution Process
                                                                • Maintaining Fairness
                                                                • Seeking Help from Within the Team
                                                                • Seeking Help from Outside the Team
                                                                Module Ten: Tips for Special Situations
                                                                • What to Do If You've Been Promoted from within the Team
                                                                • What to Do If You're Leading a Brand New Team
                                                                • What to Do if You're Taking on an Established Team
                                                                Module Eleven: A Survival Guide for the New Supervisor
                                                                • Ask the Right Questions of the Right People
                                                                • Go to Gemba
                                                                • Keep Learning!
                                                                Module Twelve: Wrapping Up
                                                                • Words from the Wise
                                                                • Review of Parking Lot
                                                                • Lessons Learned
                                                                • Completion of Action Plans and Evaluations

                                                                                                                              Administrative Skills

                                                                                                                              1. Accountability in the Workplace
                                                                                                                              2. Administrative Office Procedures
                                                                                                                              3. Administrative Support
                                                                                                                              4. Archiving and Records Management
                                                                                                                              5. Basic Bookkeeping
                                                                                                                              6. Business Writing
                                                                                                                              7. Collaborative Business Writing
                                                                                                                              8. Executive and Personal Assistants
                                                                                                                              9. Meeting Management
                                                                                                                              10. Organizational Skills
                                                                                                                              11. Social Media In The Workplace
                                                                                                                              12. Supply Chain Management

                                                                                                                              Career Development

                                                                                                                              1. Assertiveness And Self-Confidence
                                                                                                                              2. Communication Strategies
                                                                                                                              3. Creative Problem Solving
                                                                                                                              4. Creativity: Thinking Outside the Box
                                                                                                                              5. Developing Creativity
                                                                                                                              6. Digital Citizenship
                                                                                                                              7. Entrepreneurship
                                                                                                                              8. Interpersonal Skills
                                                                                                                              9. mLearning Essentials
                                                                                                                              10. Negotiation Skills
                                                                                                                              11. Personal Branding
                                                                                                                              12. Project Management
                                                                                                                              13. Telework And Telecommuting
                                                                                                                              14. Ten Soft Skills You Need
                                                                                                                              15. The Cloud and Business
                                                                                                                              16. Time Management
                                                                                                                              17. Women in Leadership

                                                                                                                              Human Resources

                                                                                                                              1. Business Succession Planning
                                                                                                                              2. Contract Management
                                                                                                                              3. Crisis Management
                                                                                                                              4. Developing a Lunch and Learn
                                                                                                                              5. Diversity, Equity and Inclusion
                                                                                                                              6. Employee Onboarding
                                                                                                                              7. Employee Recruitment
                                                                                                                              8. Employee Termination Processes
                                                                                                                              9. Generation Gaps
                                                                                                                              10. Health and Wellness at Work
                                                                                                                              11. Hiring Strategies
                                                                                                                              12. Human Resource Management
                                                                                                                              13. Managing Workplace Harassment
                                                                                                                              14. Measuring Results From Training
                                                                                                                              15. Millennial Onboarding
                                                                                                                              16. Office Health And Safety
                                                                                                                              17. Sensitivity Training
                                                                                                                              18. Talent Management
                                                                                                                              19. Train-The-Trainer
                                                                                                                              20. Unconscious Bias
                                                                                                                              21. Universal Safety Practices
                                                                                                                              22. Workplace Bullying
                                                                                                                              23. Workplace Harassment
                                                                                                                              24. Workplace Violence

                                                                                                                              Personal Development

                                                                                                                              1. Adult Learning - Mental Skills
                                                                                                                              2. Adult Learning - Physical Skills
                                                                                                                              3. Anger Management
                                                                                                                              4. Attention Management
                                                                                                                              5. Being A Likeable Boss
                                                                                                                              6. Critical Thinking
                                                                                                                              7. Developing Emotional Intelligence
                                                                                                                              8. Goal Setting and Getting Things Done
                                                                                                                              9. Improving Mindfulness
                                                                                                                              10. Improving Self-Awareness
                                                                                                                              11. Increasing Your Happiness
                                                                                                                              12. Job Search Skills
                                                                                                                              13. Life Coaching Essentials
                                                                                                                              14. Managing Personal Finances
                                                                                                                              15. Managing Workplace Anxiety
                                                                                                                              16. Personal Productivity
                                                                                                                              17. Public Speaking
                                                                                                                              18. Social Intelligence
                                                                                                                              19. Social Learning
                                                                                                                              20. Stress Management
                                                                                                                              21. Taking Initiative
                                                                                                                              22. Trust Building and Resilience
                                                                                                                              23. Work-Life Balance

                                                                                                                              Sales And Marketing

                                                                                                                              1. Body Language Basics
                                                                                                                              2. Call Center Training
                                                                                                                              3. Coaching Salespeople
                                                                                                                              4. Contact Center Training
                                                                                                                              5. Creating a Great Webinar
                                                                                                                              6. Employee Recognition
                                                                                                                              7. Event Planning
                                                                                                                              8. High Performance Teams Inside the Company
                                                                                                                              9. High Performance Teams Remote Workforce
                                                                                                                              10. In Person Sales
                                                                                                                              11. Internet Marketing Fundamentals
                                                                                                                              12. Marketing Basics
                                                                                                                              13. Media And Public Relations
                                                                                                                              14. Motivating Your Sales Team
                                                                                                                              15. Multi-Level Marketing
                                                                                                                              16. Overcoming Sales Objections
                                                                                                                              17. Presentation Skills
                                                                                                                              18. Proposal Writing
                                                                                                                              19. Prospecting and Lead Generation
                                                                                                                              20. Sales Fundamentals
                                                                                                                              21. Servant Leadership
                                                                                                                              22. Social Media Marketing
                                                                                                                              23. Telephone Etiquette
                                                                                                                              24. Top 10 Sales Secrets
                                                                                                                              25. Trade Show Staff Training

                                                                                                                              Supervisors And Managers

                                                                                                                              1. Budgets And Financial Reports
                                                                                                                              2. Coaching And Mentoring
                                                                                                                              3. Conducting Annual Employee Reviews
                                                                                                                              4. Developing New Managers
                                                                                                                              5. Employee Motivation
                                                                                                                              6. Facilitation Skills
                                                                                                                              7. Knowledge Management
                                                                                                                              8. Leadership And Influence
                                                                                                                              9. Lean Process And Six Sigma
                                                                                                                              10. Manager Management
                                                                                                                              11. Middle Manager
                                                                                                                              12. Office Politics For Managers
                                                                                                                              13. Performance Management
                                                                                                                              14. Self-Leadership
                                                                                                                              15. Supervising Others
                                                                                                                              16. Team Building Through Chemistry
                                                                                                                              17. Virtual Team Building And Management

                                                                                                                              Workplace Essentials

                                                                                                                              1. Appreciative Inquiry
                                                                                                                              2. Business Acumen
                                                                                                                              3. Business Ethics
                                                                                                                              4. Business Etiquette
                                                                                                                              5. Change Management
                                                                                                                              6. Civility In The Workplace
                                                                                                                              7. Conflict Resolution
                                                                                                                              8. Customer Service
                                                                                                                              9. Customer Support
                                                                                                                              10. Cyber Security
                                                                                                                              11. Delivering Constructive Criticism
                                                                                                                              12. Developing Corporate Behavior
                                                                                                                              13. Handling a Difficult Customer
                                                                                                                              14. Networking Outside the Company
                                                                                                                              15. Networking Within the Company
                                                                                                                              16. Respect in the Workplace
                                                                                                                              17. Responsibility in the Workplace
                                                                                                                              18. Risk Assessment and Management
                                                                                                                              19. Safety In The Workplace
                                                                                                                              20. Team Building For Managers
                                                                                                                              21. Teamwork And Team Building