Performance Management

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Performance Management

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee"s skill-set and make them a more valuable employee through feedback and coaching.


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Everything you need to teach a one-day workshop for Performance Management:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Performance Management Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: The Basics (I)
  • What is Performance Management?
  • How Does Performance Management Work?
  • Tools
  • Case Study
  • Review Questions
Module Three: The Basics (II)
  • Three Phase Process
  • Assessments
  • Performance Reviews
  • Case Study
  • Review Questions
Module Four: Goal Setting
  • SMART Goal Setting
  • Specific Goals
  • Measurable Goals
  • Attainable Goals
  • Realistic Goals
  • Timely Goals
  • Monitoring Results
  • Case Study
  • Review Questions
Module Five: Establishing Performance Goals
  • Strategic Planning
  • Job Analysis
  • Setting Goals
  • Motivation
  • Case Study
  • Review Questions
Module Six: 360 Degree Feedback
  • What is 360 degree Feedback?
  • Versus Traditional Performance Review
  • The Components
  • Case Study
  • Review Questions
                            Module Seven: Competency Assessments
                            • Competency Assessment Defined
                            • Implementation
                            • Final Destination
                            • Case Study
                            • Review Questions
                            Module Eight: Kolb"s Learning Cycle
                            • Experience
                            • Observation
                            • Conceptualization
                            • Experimentation
                            • Case Study
                            • Review Questions
                            Module Nine: Motivation
                            • Key Factors
                            • The Motivated Organization
                            • Identifying Personal Motivators
                            • Evaluating and Adapting
                            • Case Study
                            • Review Questions
                            Module Ten: The Performance Journal
                            • Record Goals and Accomplishments
                            • Linking with Your Employees or Managers
                            • Implementing a Performance Coach
                            • Keeping Track
                            • Case Study
                            • Review Questions
                            Module Eleven: Creating a Performance Plan
                            • Goals
                            • Desired Results
                            • Prioritization
                            • Measure
                            • Evaluation
                            • Case Study
                            • Review Questions
                            Module Twelve: Wrapping Up
                            • Words from the Wise
                            • Review of Parking Lot
                            • Lessons Learned
                            • Completion of Action Plans and Evaluations

                                                      Administrative Skills

                                                      1. Accountability in the Workplace
                                                      2. Administrative Office Procedures
                                                      3. Administrative Support
                                                      4. Archiving and Records Management
                                                      5. Basic Bookkeeping
                                                      6. Business Writing
                                                      7. Collaborative Business Writing
                                                      8. Executive and Personal Assistants
                                                      9. Meeting Management
                                                      10. Organizational Skills
                                                      11. Social Media In The Workplace
                                                      12. Supply Chain Management

                                                      Career Development

                                                      1. Assertiveness And Self-Confidence
                                                      2. Communication Strategies
                                                      3. Creative Problem Solving
                                                      4. Developing Creativity
                                                      5. Digital Citizenship
                                                      6. Entrepreneurship
                                                      7. Interpersonal Skills
                                                      8. mLearning Essentials
                                                      9. Negotiation Skills
                                                      10. Personal Branding
                                                      11. Project Management
                                                      12. Telework And Telecommuting
                                                      13. Ten Soft Skills You Need
                                                      14. The Cloud and Business
                                                      15. Time Management
                                                      16. Women in Leadership

                                                      Human Resources

                                                      1. Business Succession Planning
                                                      2. Contract Management
                                                      3. Crisis Management
                                                      4. Developing a Lunch and Learn
                                                      5. Diversity and Inclusion
                                                      6. Employee Onboarding
                                                      7. Employee Recruitment
                                                      8. Employee Termination Processes
                                                      9. Generation Gaps
                                                      10. Health and Wellness at Work
                                                      11. Hiring Strategies
                                                      12. Human Resource Management
                                                      13. Managing Workplace Harassment
                                                      14. Measuring Results From Training
                                                      15. Millennial Onboarding
                                                      16. Office Health And Safety
                                                      17. Sensitivity Training
                                                      18. Talent Management
                                                      19. Train-The-Trainer
                                                      20. Universal Safety Practices
                                                      21. Workplace Diversity
                                                      22. Workplace Harassment
                                                      23. Workplace Violence

                                                      Personal Development

                                                      1. Adult Learning - Mental Skills
                                                      2. Adult Learning - Physical Skills
                                                      3. Anger Management
                                                      4. Attention Management
                                                      5. Being A Likeable Boss
                                                      6. Critical Thinking
                                                      7. Emotional Intelligence
                                                      8. Goal Setting and Getting Things Done
                                                      9. Improving Mindfulness
                                                      10. Improving Self-Awareness
                                                      11. Increasing Your Happiness
                                                      12. Job Search Skills
                                                      13. Life Coaching Essentials
                                                      14. Managing Personal Finances
                                                      15. Managing Workplace Anxiety
                                                      16. Personal Productivity
                                                      17. Public Speaking
                                                      18. Social Intelligence
                                                      19. Social Learning
                                                      20. Stress Management
                                                      21. Taking Initiative
                                                      22. Work-Life Balance

                                                      Sales And Marketing

                                                      1. Body Language Basics
                                                      2. Call Center Training
                                                      3. Coaching Salespeople
                                                      4. Contact Center Training
                                                      5. Creating a Great Webinar
                                                      6. Employee Recognition
                                                      7. Event Planning
                                                      8. High Performance Teams Inside the Company
                                                      9. High Performance Teams Remote Workforce
                                                      10. In Person Sales
                                                      11. Internet Marketing Fundamentals
                                                      12. Marketing Basics
                                                      13. Media And Public Relations
                                                      14. Motivating Your Sales Team
                                                      15. Multi-Level Marketing
                                                      16. Overcoming Sales Objections
                                                      17. Presentation Skills
                                                      18. Proposal Writing
                                                      19. Prospecting and Lead Generation
                                                      20. Sales Fundamentals
                                                      21. Servant Leadership
                                                      22. Social Media Marketing
                                                      23. Telephone Etiquette
                                                      24. Top 10 Sales Secrets
                                                      25. Trade Show Staff Training

                                                      Supervisors And Managers

                                                      1. Budgets And Financial Reports
                                                      2. Coaching And Mentoring
                                                      3. Conducting Annual Employee Reviews
                                                      4. Developing New Managers
                                                      5. Employee Motivation
                                                      6. Facilitation Skills
                                                      7. Knowledge Management
                                                      8. Leadership And Influence
                                                      9. Lean Process And Six Sigma
                                                      10. Manager Management
                                                      11. Middle Manager
                                                      12. Office Politics For Managers
                                                      13. Performance Management
                                                      14. Self-Leadership
                                                      15. Supervising Others
                                                      16. Team Building Through Chemistry
                                                      17. Virtual Team Building And Management

                                                      Workplace Essentials

                                                      1. Appreciative Inquiry
                                                      2. Business Acumen
                                                      3. Business Ethics
                                                      4. Business Etiquette
                                                      5. Change Management
                                                      6. Civility In The Workplace
                                                      7. Conflict Resolution
                                                      8. Customer Service
                                                      9. Customer Support
                                                      10. Cyber Security
                                                      11. Delivering Constructive Criticism
                                                      12. Developing Corporate Behavior
                                                      13. Handling a Difficult Customer
                                                      14. Networking Outside the Company
                                                      15. Networking Within the Company
                                                      16. Respect in the Workplace
                                                      17. Risk Assessment and Management
                                                      18. Safety In The Workplace
                                                      19. Team Building For Managers
                                                      20. Teamwork And Team Building

                                                      Microsoft Office Specialist (MOS)

                                                      1. Access 2016 Essentials
                                                      2. Excel 2016 Essentials
                                                      3. Outlook 2016 Essentials
                                                      4. PowerPoint 2016 Essentials
                                                      5. Word 2016 Essentials
                                                      6. Excel 2016 Expert
                                                      7. Word 2016 Expert