Negotiation Skills

  • $499.00
    Unit price per 


Negotiation Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.


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Everything you need to teach a one-day workshop for Negotiation Skills:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Free Sample

Negotiation Skills Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Understanding Negotiation
  • The Three Phases
  • Skills for Successful Negotiating
Module Three: Getting Prepared
  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation
Module Four: Laying the Groundwork
  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process
Module Five: Phase One - Exchanging Information
  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself
Module Six: Phase Two - Bargaining
  • What to Expect
  • Techniques to Try
  • How to Break an Impasse
                Module Seven: About Mutual Gain
                • Three Ways to See Your Options
                • About Mutual Gain
                • What Do I Want?
                • What Do They Want?
                • What Do We Want?
                Module Eight: Phase Three - Closing
                • Reaching Consensus
                • Building an Agreement
                • Setting the Terms of the Agreement
                Module Nine: Dealing with Difficult Issues
                • Being Prepared for Environmental Tactics
                • Dealing with Personal Attacks
                • Controlling Your Emotions
                • Deciding When It's Time to Walk Away
                Module Ten: Negotiating Outside the Boardroom
                • Adapting the Process for Smaller Negotiations
                • Negotiating via Telephone
                • Negotiating via Email
                Module Eleven: Negotiating on Behalf of Someone Else
                • Choosing the Negotiating Team
                • Covering All the Bases
                • Dealing with Tough Questions
                Module Twelve: Wrapping Up
                • Words from the Wise
                • Review of Parking Lot
                • Lessons Learned
                • Completion of Action Plans and Evaluations

                              Administrative Skills

                              1. Accountability in the Workplace
                              2. Administrative Office Procedures
                              3. Administrative Support
                              4. Archiving and Records Management
                              5. Basic Bookkeeping
                              6. Business Writing
                              7. Collaborative Business Writing
                              8. Executive and Personal Assistants
                              9. Meeting Management
                              10. Organizational Skills
                              11. Social Media In The Workplace
                              12. Supply Chain Management

                              Career Development

                              1. Assertiveness And Self-Confidence
                              2. Communication Strategies
                              3. Creative Problem Solving
                              4. Developing Creativity
                              5. Digital Citizenship
                              6. Entrepreneurship
                              7. Interpersonal Skills
                              8. mLearning Essentials
                              9. Negotiation Skills
                              10. Personal Branding
                              11. Project Management
                              12. Telework And Telecommuting
                              13. Ten Soft Skills You Need
                              14. The Cloud and Business
                              15. Time Management
                              16. Women in Leadership

                              Human Resources

                              1. Business Succession Planning
                              2. Contract Management
                              3. Crisis Management
                              4. Developing a Lunch and Learn
                              5. Diversity and Inclusion
                              6. Employee Onboarding
                              7. Employee Recruitment
                              8. Employee Termination Processes
                              9. Generation Gaps
                              10. Health and Wellness at Work
                              11. Hiring Strategies
                              12. Human Resource Management
                              13. Managing Workplace Harassment
                              14. Measuring Results From Training
                              15. Millennial Onboarding
                              16. Office Health And Safety
                              17. Sensitivity Training
                              18. Talent Management
                              19. Train-The-Trainer
                              20. Universal Safety Practices
                              21. Workplace Diversity
                              22. Workplace Harassment
                              23. Workplace Violence

                              Personal Development

                              1. Adult Learning - Mental Skills
                              2. Adult Learning - Physical Skills
                              3. Anger Management
                              4. Attention Management
                              5. Being A Likeable Boss
                              6. Critical Thinking
                              7. Emotional Intelligence
                              8. Goal Setting and Getting Things Done
                              9. Improving Mindfulness
                              10. Improving Self-Awareness
                              11. Increasing Your Happiness
                              12. Job Search Skills
                              13. Life Coaching Essentials
                              14. Managing Personal Finances
                              15. Managing Workplace Anxiety
                              16. Personal Productivity
                              17. Public Speaking
                              18. Social Intelligence
                              19. Social Learning
                              20. Stress Management
                              21. Taking Initiative
                              22. Work-Life Balance

                              Sales And Marketing

                              1. Body Language Basics
                              2. Call Center Training
                              3. Coaching Salespeople
                              4. Contact Center Training
                              5. Creating a Great Webinar
                              6. Employee Recognition
                              7. Event Planning
                              8. High Performance Teams Inside the Company
                              9. High Performance Teams Remote Workforce
                              10. In Person Sales
                              11. Internet Marketing Fundamentals
                              12. Marketing Basics
                              13. Media And Public Relations
                              14. Motivating Your Sales Team
                              15. Multi-Level Marketing
                              16. Overcoming Sales Objections
                              17. Presentation Skills
                              18. Proposal Writing
                              19. Prospecting and Lead Generation
                              20. Sales Fundamentals
                              21. Servant Leadership
                              22. Social Media Marketing
                              23. Telephone Etiquette
                              24. Top 10 Sales Secrets
                              25. Trade Show Staff Training

                              Supervisors And Managers

                              1. Budgets And Financial Reports
                              2. Coaching And Mentoring
                              3. Conducting Annual Employee Reviews
                              4. Developing New Managers
                              5. Employee Motivation
                              6. Facilitation Skills
                              7. Knowledge Management
                              8. Leadership And Influence
                              9. Lean Process And Six Sigma
                              10. Manager Management
                              11. Middle Manager
                              12. Office Politics For Managers
                              13. Performance Management
                              14. Self-Leadership
                              15. Supervising Others
                              16. Team Building Through Chemistry
                              17. Virtual Team Building And Management

                              Workplace Essentials

                              1. Appreciative Inquiry
                              2. Business Acumen
                              3. Business Ethics
                              4. Business Etiquette
                              5. Change Management
                              6. Civility In The Workplace
                              7. Conflict Resolution
                              8. Customer Service
                              9. Customer Support
                              10. Cyber Security
                              11. Delivering Constructive Criticism
                              12. Developing Corporate Behavior
                              13. Handling a Difficult Customer
                              14. Networking Outside the Company
                              15. Networking Within the Company
                              16. Respect in the Workplace
                              17. Risk Assessment and Management
                              18. Safety In The Workplace
                              19. Team Building For Managers
                              20. Teamwork And Team Building

                              Microsoft Office Specialist (MOS)

                              1. Access 2016 Essentials
                              2. Excel 2016 Essentials
                              3. Outlook 2016 Essentials
                              4. PowerPoint 2016 Essentials
                              5. Word 2016 Essentials
                              6. Excel 2016 Expert
                              7. Word 2016 Expert