Middle Manager

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Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization"s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.


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Everything you need to teach a one-day workshop for Middle Manager:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Middle Manager Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Introduction to Management
  • What is Management?
  • What Do Mangers Do?
  • What Does It Take to Be a Manager?
  • Why Does Management Matter?
Module Three: Ethics and Social Responsibility
  • What is Ethical Workplace Behavior?
  • What is Unethical Workplace Behavior?
  • How to Make Ethical Decisions
  • What is Social Responsibility?
Module Four: Managing Information
  • Why Information Matters
  • Strategic Importance of Information
  • Characteristics and Costs of Useful Information
  • Getting and Sharing Information
Module Five: Decision-Making
  • What is Rational Decision-Making?
  • Steps to Rational Decision-Making
  • Limits to Rational Decision-Making
  • Improving Decision-Making
Module Six: Control Basics of Control
  • The Control Process
  • Is Control Necessary or Possible?
  • How and What to Control
  • Control Methods
      Module Seven: Organizational Strategy
      • Basics of Organizational Strategy
      • Sustainable Competitive Advantage
      • Strategy-Making Process
      • Corporate, Industry, Firm Level Strategies
      Module Eight: Innovation and Change
      • Organizational Innovation
      • Why Innovation Matters
      • Managing Innovation
      • Organizational Change
      • Why Change Occurs and Why it Matters
      • Managing Change
      Module Nine: Organizational Structures and Process
      • Departmentalization
      • Organizational Authority
      • Job Design
      • Designing Organizational Process
      Module Ten: Managing Teams
      • The Good and the Bad of Using Teams
      • Kinds of Teams
      • Work Team Characteristics
      • Enhancing Work Team Effectiveness
      Module Eleven: Motivation and Leadership
      • Basics of Motivation
      • Equity Theory
      • Expectancy Theory
      • What is Leadership?
      • Situational Leadership
      • Strategic Leadership
      Module Twelve: Wrapping Up
      • Words from the Wise
      • Review of Parking Lot
      • Lessons Learned
      • Completion of Action Plans and Evaluations

          Administrative Skills

          1. Accountability in the Workplace
          2. Administrative Office Procedures
          3. Administrative Support
          4. Archiving and Records Management
          5. Basic Bookkeeping
          6. Business Writing
          7. Collaborative Business Writing
          8. Executive and Personal Assistants
          9. Meeting Management
          10. Organizational Skills
          11. Social Media In The Workplace
          12. Supply Chain Management

          Career Development

          1. Assertiveness And Self-Confidence
          2. Communication Strategies
          3. Creative Problem Solving
          4. Developing Creativity
          5. Digital Citizenship
          6. Entrepreneurship
          7. Interpersonal Skills
          8. mLearning Essentials
          9. Negotiation Skills
          10. Personal Branding
          11. Project Management
          12. Telework And Telecommuting
          13. Ten Soft Skills You Need
          14. The Cloud and Business
          15. Time Management
          16. Women in Leadership

          Human Resources

          1. Business Succession Planning
          2. Contract Management
          3. Crisis Management
          4. Developing a Lunch and Learn
          5. Diversity and Inclusion
          6. Employee Onboarding
          7. Employee Recruitment
          8. Employee Termination Processes
          9. Generation Gaps
          10. Health and Wellness at Work
          11. Hiring Strategies
          12. Human Resource Management
          13. Managing Workplace Harassment
          14. Measuring Results From Training
          15. Millennial Onboarding
          16. Office Health And Safety
          17. Sensitivity Training
          18. Talent Management
          19. Train-The-Trainer
          20. Universal Safety Practices
          21. Workplace Diversity
          22. Workplace Harassment
          23. Workplace Violence

          Personal Development

          1. Adult Learning - Mental Skills
          2. Adult Learning - Physical Skills
          3. Anger Management
          4. Attention Management
          5. Being A Likeable Boss
          6. Critical Thinking
          7. Emotional Intelligence
          8. Emotional Intelligence at Work
          9. Goal Setting and Getting Things Done
          10. Improving Mindfulness
          11. Improving Self-Awareness
          12. Increasing Your Happiness
          13. Job Search Skills
          14. Life Coaching Essentials
          15. Managing Personal Finances
          16. Managing Workplace Anxiety
          17. Personal Productivity
          18. Public Speaking
          19. Social Intelligence
          20. Social Learning
          21. Stress Management
          22. Taking Initiative
          23. Work-Life Balance

          Sales And Marketing

          1. Body Language Basics
          2. Call Center Training
          3. Coaching Salespeople
          4. Contact Center Training
          5. Creating a Great Webinar
          6. Employee Recognition
          7. Event Planning
          8. High Performance Teams Inside the Company
          9. High Performance Teams Remote Workforce
          10. In Person Sales
          11. Internet Marketing Fundamentals
          12. Marketing Basics
          13. Media And Public Relations
          14. Motivating Your Sales Team
          15. Multi-Level Marketing
          16. Overcoming Sales Objections
          17. Presentation Skills
          18. Proposal Writing
          19. Prospecting and Lead Generation
          20. Sales Fundamentals
          21. Servant Leadership
          22. Social Media Marketing
          23. Telephone Etiquette
          24. Top 10 Sales Secrets
          25. Trade Show Staff Training

          Supervisors And Managers

          1. Budgets And Financial Reports
          2. Coaching And Mentoring
          3. Conducting Annual Employee Reviews
          4. Developing New Managers
          5. Employee Motivation
          6. Facilitation Skills
          7. Knowledge Management
          8. Leadership And Influence
          9. Lean Process And Six Sigma
          10. Manager Management
          11. Middle Manager
          12. Office Politics For Managers
          13. Performance Management
          14. Self-Leadership
          15. Supervising Others
          16. Team Building Through Chemistry
          17. Virtual Team Building And Management

          Workplace Essentials

          1. Appreciative Inquiry
          2. Business Acumen
          3. Business Ethics
          4. Business Etiquette
          5. Change Management
          6. Civility In The Workplace
          7. Conflict Resolution
          8. Customer Service
          9. Customer Support
          10. Cyber Security
          11. Delivering Constructive Criticism
          12. Developing Corporate Behavior
          13. Handling a Difficult Customer
          14. Networking Outside the Company
          15. Networking Within the Company
          16. Respect in the Workplace
          17. Risk Assessment and Management
          18. Safety In The Workplace
          19. Team Building For Managers
          20. Teamwork And Team Building

          Microsoft Office Specialist (MOS)

          1. Access 2016 Essentials
          2. Excel 2016 Essentials
          3. Outlook 2016 Essentials
          4. PowerPoint 2016 Essentials
          5. Word 2016 Essentials
          6. Excel 2016 Expert
          7. Word 2016 Expert