Middle Manager

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Middle Manager

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization"s structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.


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Everything you need to teach a one-day workshop for Middle Manager:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Middle Manager Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Introduction to Management
  • What is Management?
  • What Do Mangers Do?
  • What Does It Take to Be a Manager?
  • Why Does Management Matter?
Module Three: Ethics and Social Responsibility
  • What is Ethical Workplace Behavior?
  • What is Unethical Workplace Behavior?
  • How to Make Ethical Decisions
  • What is Social Responsibility?
Module Four: Managing Information
  • Why Information Matters
  • Strategic Importance of Information
  • Characteristics and Costs of Useful Information
  • Getting and Sharing Information
Module Five: Decision-Making
  • What is Rational Decision-Making?
  • Steps to Rational Decision-Making
  • Limits to Rational Decision-Making
  • Improving Decision-Making
Module Six: Control Basics of Control
  • The Control Process
  • Is Control Necessary or Possible?
  • How and What to Control
  • Control Methods
      Module Seven: Organizational Strategy
      • Basics of Organizational Strategy
      • Sustainable Competitive Advantage
      • Strategy-Making Process
      • Corporate, Industry, Firm Level Strategies
      Module Eight: Innovation and Change
      • Organizational Innovation
      • Why Innovation Matters
      • Managing Innovation
      • Organizational Change
      • Why Change Occurs and Why it Matters
      • Managing Change
      Module Nine: Organizational Structures and Process
      • Departmentalization
      • Organizational Authority
      • Job Design
      • Designing Organizational Process
      Module Ten: Managing Teams
      • The Good and the Bad of Using Teams
      • Kinds of Teams
      • Work Team Characteristics
      • Enhancing Work Team Effectiveness
      Module Eleven: Motivation and Leadership
      • Basics of Motivation
      • Equity Theory
      • Expectancy Theory
      • What is Leadership?
      • Situational Leadership
      • Strategic Leadership
      Module Twelve: Wrapping Up
      • Words from the Wise
      • Review of Parking Lot
      • Lessons Learned
      • Completion of Action Plans and Evaluations

          Other Course Kits Available:

          1. Accountability in the Workplace
          2. Administrative Office Procedures
          3. Administrative Support
          4. Adult Learning - Mental Skills
          5. Adult Learning - Physical Skills
          6. Anger Management
          7. Appreciative Inquiry
          8. Archiving and Records Management
          9. Attention Management
          10. Being a Likeable Boss
          11. Body Language Basics
          12. Budgets and Financial Reports
          13. Building Confidence and Assertiveness
          14. Business Acumen
          15. Business Ethics
          16. Business Etiquette
          17. Business Succession Planning
          18. Business Writing
          19. Call Center Training
          20. Change Management
          21. Civility in the Workplace
          22. Coaching and Mentoring
          23. Coaching Salespeople
          24. Collaborative Business Writing
          25. Communication Strategies
          26. Conducting Annual Employee Reviews
          27. Conflict Resolution
          28. Contact Center Training
          29. Contract Management
          30. Creating a Great Webinar
          31. Creative Problem Solving
          32. Creativity: Thinking Outside the Box
          33. Crisis Management
          34. Critical Thinking
          35. Customer Service
          36. Customer Support
          37. Cyber Security
          38. Delivering Constructive Criticism
          39. Developing a Lunch and Learn
          40. Developing Corporate Behavior
          41. Developing Creativity
          42. Developing Emotional Intelligence
          43. Developing New Managers
          44. Digital Citizenship
          45. Diversity, Equity and Inclusion
          46. Employee Motivation
          47. Employee Onboarding
          48. Employee Recruitment
          49. Employee Termination Processes
          50. Entrepreneurship
          51. Event Planning
          52. Executive and Personal Assistants
          53. Facilitation Skills
          54. Generation Gaps
          55. Goal Setting and Getting Things Done
          56. Handling a Difficult Customer
          57. Health and Wellness at Work
          58. High Performance Teams Inside the Company
          59. High Performance Teams Remote Workforce
          60. Hiring Strategies
          61. Human Resource Management
          62. Improving Mindfulness
          63. Improving Self-Awareness
          64. In Person Sales
          65. Increasing Your Happiness
          66. Internet Marketing Fundamentals
          67. Interpersonal Skills
          68. Job Search Skills
          69. Knowledge Management
          70. Leadership and Influence
          71. Leadership Development for Women
          72. Lean Six Sigma
          73. Life Coaching Essentials
          74. Manager Management
          75. Managing Personal Finances
          76. Managing Workplace Anxiety
          77. Managing Workplace Harassment
          78. Marketing Basics
          79. Measuring Results From Training
          80. Media and Public Relations
          81. Meeting Management
          82. Middle Manager
          83. Millennial Onboarding
          84. mLearning Essentials
          85. Motivating Your Sales Team
          86. Multi-Level Marketing
          87. Negotiation Skills
          88. Networking Outside the Company
          89. Networking Within the Company
          90. Office Health and Safety
          91. Office Politics For Managers
          92. Organizational Skills
          93. Overcoming Sales Objections
          94. Performance Management
          95. Personal Branding
          96. Personal Productivity
          97. Practical Bookkeeping
          98. Presentation Skills
          99. Project Management
          100. Proposal Writing
          101. Prospecting and Lead Generation
          102. Public Speaking
          103. Recognizing Employee Excellence
          104. Respect in the Workplace
          105. Responsibility in the Workplace
          106. Risk Assessment and Management
          107. Safety in the Workplace
          108. Sales Fundamentals
          109. Self-Leadership
          110. Sensitivity Training
          111. Servant Leadership
          112. Social Intelligence
          113. Social Learning
          114. Social Media In The Workplace
          115. Social Media Marketing
          116. Stress Management
          117. Supervising Others
          118. Supply Chain Management
          119. Taking Initiative
          120. Talent Management
          121. Team Building For Managers
          122. Team Building Through Chemistry
          123. Teamwork and Team Building
          124. Telephone Etiquette
          125. Telework And Telecommuting
          126. Ten Soft Skills You Need
          127. The Cloud and Business
          128. Time Management
          129. Top 10 Sales Secrets
          130. Trade Show Staff Training
          131. Train-The-Trainer
          132. Trust Building and Resilience Development
          133. Unconscious Bias
          134. Universal Safety Practices
          135. Virtual Team Building and Management
          136. Work-Life Balance
          137. Workplace Bullying
          138. Workplace Harassment
          139. Workplace Violence