Manager Management

  • $499.00
    Unit price per 


Manager Management

With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This workshop will expand your participant"s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.


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Everything you need to teach a one-day workshop for Manager Management:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Manager Management Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Grooming a New Manager
  • Set Specific Goals
  • Authority (What They Can and Can"t Do)
  • Create a Shared Vision
  • The More they Learn, the More Responsibility They Get
  • Case Study
  • Module Two: Review Questions
Module Three: Measuring Performance
  • Staying Within Their Budget
  • Setting Measurable Objectives
  • Skip Level Feedback
  • Collaborate on Criteria to be Evaluated
  • Case Study
  • Module Three: Review Questions
Module Four: Motivating Managers
  • Provide the Needed Resources
  • Bonuses and Incentives
  • Give Credit for Good Work
  • Keep Them Challenged
  • Case Study
  • Module Four: Review Questions
Module Five: Signs of Poor Management
  • Missed Deadlines
  • Team Turnover
  • Losing Customers
  • Little or No Growth
  • Case Study
  • Module Five: Review Questions
Module Six: Trust Your Team of Managers
  • Do Not Micromanage
  • Promote Open and Honest Communication
  • Reward Initiative
  • Trust, But Verify
  • Case Study
  • Module Six: Review Questions
          Module Seven: When an Employee Complains about their Manager
          • Keep the Information Confidential
          • Gather Information from Both Sides
          • Coach or Delegate the Solution
          • Follow-up with the Manager or Employee
          • Case Study
          • Module Seven: Review Questions
          Module Eight: Coaching and Mentoring (I)
          • Writing Performance Reviews
          • Provide Clear and Timely Feedback
          • Praise in Public, Criticize in Private
          • Make Sure Your Door is Always Open
          • Case Study
          • Module Eight: Review Questions
          Module Nine: Coaching and Mentoring (II)
          • Offer Advice, Not the Solution
          • Create a Supportive Environment
          • Building Ownership
          • 360 Degree Feedback
          • Case Study
          • Module Nine: Review Questions
          Module Ten: When Do You Step In?
          • Unsafe or Dangerous Events
          • Legal Ramifications
          • Severe Financial Costs
          • Repeated Failures after Coaching Has Occurred
          • Case Study
          • Module Ten: Review Questions
          Module Eleven: Remember These Basic Qualities
          • Express Confidence in Their Abilities
          • Practice What you Preach
          • Have an Open Door
          • Their Success is Your Success
          • Case Study
          • Module Eleven: Review Questions
          Module Twelve: Wrapping Up
          • Words from the Wise
          • Review of Parking Lot
          • Lessons Learned
          • Completion of Action Plans and Evaluations

                  Administrative Skills

                  1. Administrative Office Procedures
                  2. Administrative Support
                  3. Archiving and Records Management
                  4. Basic Bookkeeping
                  5. Business Writing
                  6. Collaborative Business Writing
                  7. Executive and Personal Assistants
                  8. Meeting Management
                  9. Organizational Skills
                  10. Social Media In The Workplace
                  11. Supply Chain Management

                  Career Development

                  1. Assertiveness And Self-Confidence
                  2. Communication Strategies
                  3. Creative Problem Solving
                  4. Developing Creativity
                  5. Digital Citizenship
                  6. Entrepreneurship
                  7. Interpersonal Skills
                  8. mLearning Essentials
                  9. Negotiation Skills
                  10. Personal Branding
                  11. Project Management
                  12. Telework And Telecommuting
                  13. Ten Soft Skills You Need
                  14. The Cloud and Business
                  15. Time Management
                  16. Women in Leadership

                  Human Resources

                  1. Business Succession Planning
                  2. Contract Management
                  3. Crisis Management
                  4. Developing a Lunch and Learn
                  5. Diversity and Inclusion
                  6. Employee Onboarding
                  7. Employee Recruitment
                  8. Employee Termination Processes
                  9. Generation Gaps
                  10. Health and Wellness at Work
                  11. Hiring Strategies
                  12. Human Resource Management
                  13. Managing Workplace Harassment
                  14. Measuring Results From Training
                  15. Millennial Onboarding
                  16. Office Health And Safety
                  17. Talent Management
                  18. Train-The-Trainer
                  19. Universal Safety Practices
                  20. Workplace Diversity
                  21. Workplace Harassment
                  22. Workplace Violence

                  Personal Development

                  1. Adult Learning - Mental Skills
                  2. Adult Learning - Physical Skills
                  3. Anger Management
                  4. Attention Management
                  5. Being A Likeable Boss
                  6. Critical Thinking
                  7. Emotional Intelligence
                  8. Goal Setting and Getting Things Done
                  9. Improving Mindfulness
                  10. Improving Self-Awareness
                  11. Increasing Your Happiness
                  12. Job Search Skills
                  13. Life Coaching Essentials
                  14. Managing Personal Finances
                  15. Managing Workplace Anxiety
                  16. Personal Productivity
                  17. Public Speaking
                  18. Social Intelligence
                  19. Social Learning
                  20. Stress Management
                  21. Taking Initiative
                  22. Work-Life Balance

                  Sales And Marketing

                  1. Body Language Basics
                  2. Call Center Training
                  3. Coaching Salespeople
                  4. Contact Center Training
                  5. Creating a Great Webinar
                  6. Employee Recognition
                  7. Event Planning
                  8. High Performance Teams Inside the Company
                  9. High Performance Teams Remote Workforce
                  10. In Person Sales
                  11. Internet Marketing Fundamentals
                  12. Marketing Basics
                  13. Media And Public Relations
                  14. Motivating Your Sales Team
                  15. Multi-Level Marketing
                  16. Overcoming Sales Objections
                  17. Presentation Skills
                  18. Proposal Writing
                  19. Prospecting and Lead Generation
                  20. Sales Fundamentals
                  21. Servant Leadership
                  22. Social Media Marketing
                  23. Telephone Etiquette
                  24. Top 10 Sales Secrets
                  25. Trade Show Staff Training

                  Supervisors And Managers

                  1. Budgets And Financial Reports
                  2. Coaching And Mentoring
                  3. Conducting Annual Employee Reviews
                  4. Developing New Managers
                  5. Employee Motivation
                  6. Facilitation Skills
                  7. Knowledge Management
                  8. Leadership And Influence
                  9. Lean Process And Six Sigma
                  10. Manager Management
                  11. Middle Manager
                  12. Office Politics For Managers
                  13. Performance Management
                  14. Self-Leadership
                  15. Supervising Others
                  16. Team Building Through Chemistry
                  17. Virtual Team Building And Management

                  Workplace Essentials

                  1. Appreciative Inquiry
                  2. Business Acumen
                  3. Business Ethics
                  4. Business Etiquette
                  5. Change Management
                  6. Civility In The Workplace
                  7. Conflict Resolution
                  8. Customer Service
                  9. Customer Support
                  10. Cyber Security
                  11. Delivering Constructive Criticism
                  12. Developing Corporate Behavior
                  13. Handling a Difficult Customer
                  14. Networking Outside the Company
                  15. Networking Within the Company
                  16. Respect in the Workplace
                  17. Risk Assessment and Management
                  18. Safety In The Workplace
                  19. Team Building For Managers
                  20. Teamwork And Team Building

                  Microsoft Office Specialist (MOS)

                  1. Access 2016 Essentials
                  2. Excel 2016 Essentials
                  3. Outlook 2016 Essentials
                  4. PowerPoint 2016 Essentials
                  5. Word 2016 Essentials
                  6. Excel 2016 Expert
                  7. Word 2016 Expert