Communication Strategies

Printable, customizable, training materials

For the better part of every day, we are communicating to and with others. Whether it"s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
Communication Strategies

$499 

  • Unlimited Users
  • Unlimited Printing Rights
  • Completely Customizable

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Everything you need to teach a one-day workshop for Communication Strategies:

  • Training Manuals
 
  • PowerPoint Slides
  • Instructor's Guide
 
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
 
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
 
  • Lesson Plans with Flip Chart Notes

Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

Communication Strategies Course Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives


Module Two: The Big Picture
  • What is Communication?
  • How Do We Communicate?
  • Other Factors in Communication


Module Three: Understanding Communication Barriers
  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place


Module Four: Paraverbal Communication Skills
  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed


Module Five: Non-Verbal Communication
  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures


Module Six: Speaking Like a STAR
  • S = Situation
  • T = Task
  • A = Action
  • R = Result
  • Summary


Module Seven: Listening Skills
  • Seven Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Good Signals to Others


Module Eight: Asking Good Questions
  • Open Questions
  • Closed Questions
  • Probing Questions


Module Nine: Appreciative Inquiry
  • The Purpose of AI
  • The Four Stages
  • Examples and Case Studies


Module Ten: Mastering the Art of Conversation
  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips


Module Eleven: Advanced Communication Skills
  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using "I" Messages


Module Twelve: Wrapping Up
  • Words from the Wise

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