Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

Marketing Basics will provide the basic knowledge to your participants, and give them the ability to build and grow your business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

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Everything you need to teach a one-day workshop for Marketing Basics:

Training Manuals	PowerPoint Slides
Instructor's Guide	Quick Reference Job Aids
Icebreakers, Activities,  & Exercise Files	Pre-Assignments, Pre-/Post-Assessments
Promotional Advertorials	Lesson Plans with Flip Chart Notes

Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Marketing Basics Outline:

Module One: Getting Started Housekeeping Items The Parking Lot Workshop Objectives Pre-Assignment Action Plans Module Two: What is Marketing? What is a Market? Marketing is Not Selling Understanding Customer Needs Defining Your Product or Service Case Study Module Two: Review Questions Module Three: Common Marketing Types (I) Direct Marketing Active Marketing Incoming Marketing Outgoing Marketing Case Study Module Three: Review Questions Module Four: Common Marketing Types (II) Guerilla Marketing B2B Marketing B2C Marketing Promotional Marketing Case Study Module Four: Review Questions Module Five: The Marketing Mix Product Price Promotion Place Case Study Module Five: Review Questions Module Six: Communicating the Right Way The Marketing Pitch Sell Value Not Price Fun and Entertaining is Powerful Choosing the Right Media Case Study Module Six: Review Questions Module Seven: Customer Communications Give Your Customers a Voice It’s Not About You, It’s About Them Every Interaction Counts Answer Questions Honestly Case Study Module Seven: Review Questions Module Eight: Marketing Goals Brand Switching Repeat Purchases Brand Loyalty Inform and Educate Case Study Module Eight: Review Questions Module Nine: The Marketing Funnel Awareness Interest Desire Action Case Study Module Nine: Review Questions Module Ten: Marketing Mistakes (I) Not Taking Social Media Seriously Not Having a USP Cross Cultural and International Translations Not Building a Relationship Case Study Module Ten: Review Questions Module Eleven: Marketing Mistakes (II) Not Having a Plan Aiming at Everyone Not Tracking Metrics Not Listening to Your Customers Case Study Module Eleven: Review Questions Module Twelve: Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations