Assertiveness And Self-Confidence

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Assertiveness And Self-Confidence

Self-confident and assertiveness are two skills that are crucial for success in life. If you don"t feel worthy, and/or you don"t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.

The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant"s lives and have a positive effect on all of them.


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Everything you need to teach a one-day workshop for Assertiveness And Self-Confidence:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
    Pre-/Post-Assessments
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes


Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

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Assertiveness And Self-Confidence Course Outline:

 Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: What Does Self-Confidence Mean To You?
  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four Styles
Module Three: Obstacles to Our Goals
  • Types of Negative Thinking
  • Case Study
  • Personal Application
Module Four: Communication Skills
  • Listening and Hearing: They Aren"t the Same Thing
  • Asking Questions
  • Body Language
Module Five: The Importance of Goal Setting
  • Why Goal Setting is Important
  • Setting SMART Goals
  • Our Challenge to You
Module Six: Feeling the Part
  • Identifying Your Worth
  • Creating Positive Self-Talk
  • Identifying and Addressing Strengths and Weaknesses
                Module Seven: Looking the Part
                • The Importance of Appearance
                • The Role of Body Language
                • First Impressions Count!
                Module Eight: Sounding the Part
                • It"s How You Say It
                • Sounding Confident
                • Using "I" Messages
                Module Nine: Powerful Presentations
                • What to Do When You"re on the Spot
                • Using STAR To Make Your Case
                Module Ten: Coping Techniques
                • Building Rapport
                • Expressing Disagreement
                • Coming to Consensus
                Module Eleven: Dealing with Difficult Behavior
                • Dealing with Difficult Situations
                • Key Tactics
                Module Twelve: Wrapping Up
                • Words from the Wise
                • Review of Parking Lot
                • Lessons Learned
                • Completion of Action Plans and Evaluations

                            Administrative Skills

                            1. Administrative Office Procedures
                            2. Administrative Support
                            3. Archiving and Records Management
                            4. Basic Bookkeeping
                            5. Business Writing
                            6. Collaborative Business Writing
                            7. Executive and Personal Assistants
                            8. Meeting Management
                            9. Organizational Skills
                            10. Social Media In The Workplace
                            11. Supply Chain Management

                            Career Development

                            1. Assertiveness And Self-Confidence
                            2. Communication Strategies
                            3. Creative Problem Solving
                            4. Developing Creativity
                            5. Digital Citizenship
                            6. Entrepreneurship
                            7. Interpersonal Skills
                            8. mLearning Essentials
                            9. Negotiation Skills
                            10. Personal Branding
                            11. Project Management
                            12. Telework And Telecommuting
                            13. Ten Soft Skills You Need
                            14. The Cloud and Business
                            15. Time Management
                            16. Women in Leadership

                            Human Resources

                            1. Business Succession Planning
                            2. Contract Management
                            3. Crisis Management
                            4. Developing a Lunch and Learn
                            5. Diversity and Inclusion
                            6. Employee Onboarding
                            7. Employee Recruitment
                            8. Employee Termination Processes
                            9. Generation Gaps
                            10. Health and Wellness at Work
                            11. Hiring Strategies
                            12. Human Resource Management
                            13. Managing Workplace Harassment
                            14. Measuring Results From Training
                            15. Millennial Onboarding
                            16. Office Health And Safety
                            17. Talent Management
                            18. Train-The-Trainer
                            19. Universal Safety Practices
                            20. Workplace Diversity
                            21. Workplace Harassment
                            22. Workplace Violence

                            Personal Development

                            1. Adult Learning - Mental Skills
                            2. Adult Learning - Physical Skills
                            3. Anger Management
                            4. Attention Management
                            5. Being A Likeable Boss
                            6. Critical Thinking
                            7. Emotional Intelligence
                            8. Goal Setting and Getting Things Done
                            9. Improving Mindfulness
                            10. Improving Self-Awareness
                            11. Increasing Your Happiness
                            12. Job Search Skills
                            13. Life Coaching Essentials
                            14. Managing Personal Finances
                            15. Managing Workplace Anxiety
                            16. Personal Productivity
                            17. Public Speaking
                            18. Social Intelligence
                            19. Social Learning
                            20. Stress Management
                            21. Taking Initiative
                            22. Work-Life Balance

                            Sales And Marketing

                            1. Body Language Basics
                            2. Call Center Training
                            3. Coaching Salespeople
                            4. Contact Center Training
                            5. Creating a Great Webinar
                            6. Employee Recognition
                            7. Event Planning
                            8. High Performance Teams Inside the Company
                            9. High Performance Teams Remote Workforce
                            10. In Person Sales
                            11. Internet Marketing Fundamentals
                            12. Marketing Basics
                            13. Media And Public Relations
                            14. Motivating Your Sales Team
                            15. Multi-Level Marketing
                            16. Overcoming Sales Objections
                            17. Presentation Skills
                            18. Proposal Writing
                            19. Prospecting and Lead Generation
                            20. Sales Fundamentals
                            21. Servant Leadership
                            22. Social Media Marketing
                            23. Telephone Etiquette
                            24. Top 10 Sales Secrets
                            25. Trade Show Staff Training

                            Supervisors And Managers

                            1. Budgets And Financial Reports
                            2. Coaching And Mentoring
                            3. Conducting Annual Employee Reviews
                            4. Developing New Managers
                            5. Employee Motivation
                            6. Facilitation Skills
                            7. Knowledge Management
                            8. Leadership And Influence
                            9. Lean Process And Six Sigma
                            10. Manager Management
                            11. Middle Manager
                            12. Office Politics For Managers
                            13. Performance Management
                            14. Self-Leadership
                            15. Supervising Others
                            16. Team Building Through Chemistry
                            17. Virtual Team Building And Management

                            Workplace Essentials

                            1. Appreciative Inquiry
                            2. Business Acumen
                            3. Business Ethics
                            4. Business Etiquette
                            5. Change Management
                            6. Civility In The Workplace
                            7. Conflict Resolution
                            8. Customer Service
                            9. Customer Support
                            10. Cyber Security
                            11. Delivering Constructive Criticism
                            12. Developing Corporate Behavior
                            13. Handling a Difficult Customer
                            14. Networking Outside the Company
                            15. Networking Within the Company
                            16. Respect in the Workplace
                            17. Risk Assessment and Management
                            18. Safety In The Workplace
                            19. Team Building For Managers
                            20. Teamwork And Team Building

                            Microsoft Office Specialist (MOS)

                            1. Access 2016 Essentials
                            2. Excel 2016 Essentials
                            3. Outlook 2016 Essentials
                            4. PowerPoint 2016 Essentials
                            5. Word 2016 Essentials
                            6. Excel 2016 Expert
                            7. Word 2016 Expert