Outlook 2013 Expert

Printable, customizable, training materials

Your participants will learn how to use the advanced features of Outlook 2013. This workshop is designed to provide an in-depth understanding of Outlook 2013. Participants will be shown a practical way of learning with a hands-on and customizable approach. They will get a chance to experience some of the new features that are offered in Outlook 2013.

Outlook 2013 helps you manage your busy life through its calendar and social connectors. With Outlook 2013 you are given a sleeker more efficient way to organize and communicate. With a new and improved user interface and a more powerful search tool your participants will increase their productivity as they will be able to manage their information more efficiently!
Outlook 2013 Expert


  • Unlimited Users
  • Unlimited Printing Rights
  • Completely Customizable

Just a few of our satisfied customers. View all clients.

Polaroid America's Navy Hertz Tupperware

“These materials are a life saver...”

Read testimonials.

Everything you need to teach a one-day workshop for Outlook 2013 Expert:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes

Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

Outlook 2013 Expert Course Outline:

Module One: Getting Started
  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

Module Two: Working with the Outlook Environment
  • Setting Mail Options
  • Setting Calendar Options
  • Setting People Options
  • Setting Task Options
  • Setting General and Other Options
  • Customizing the Ribbon and Quick Access Toolbar
  • Using the People Pane
  • Module Two: Review Questions

Module Four: Working with Quick Steps and Rules
  • Creating a Quick Step
  • Performing a Quick Step
  • Editing or Duplicating a Quick Step
  • Deleting a Quick Step
  • Resetting a Quick Step to Default Settings
  • Creating a Basic Rule
  • Creating an Advanced Rule
  • Module Four: Review Questions

Module Five: Working with Messages
  • Resending a Message
  • Recalling a Message
  • Attaching an Outlook Item
  • Inserting a Hyperlink
  • Saving a Message in Another Format
  • Module Five: Review Questions

Module Six: Manipulating Message Properties and Options
  • The Message Properties Window
  • Showing or Hiding From or BCC Fields
  • Specifying a Sending Account
  • Specifying a Sent Item Folder
  • Setting Permissions
  • Module Six: Review Questions

Module Seven: Formatting Messages
  • Using Paste Special
  • Formatting Graphics
  • Adding Shapes
  • Adding SmartArt
  • Adding Tables
  • Adding Charts
  • Module Seven: Review Questions

Module Eight: Managing Automatic Content
  • Managing Signatures
  • Setting Theme and Font for New HTML Messages
  • Setting Theme and Font for All HTML Messages
  • Setting Reply and Forward Options
  • Setting the Default Font
  • Module Eight: Review Questions

Module Nine: Working with the Calendar, Appointments, and Meetings
  • Printing Appointment Details
  • Forwarding an Appointment
  • Using the Scheduler
  • Cancelling a Meeting or Invitation
  • Proposing a New Time for a Meeting
  • Changing the Calendar Color
  • Displaying or Hiding Calendars
  • Module Nine: Review Questions

Module Ten: Working with Contacts and Contact Groups
  • Modifying a Business Card
  • Forwarding a Contact
  • Creating a Contact Group
  • Managing Contact Group Members
  • Sending an Email or a Message Invitation to a Contact Group
  • Forwarding a Contact Group
  • Viewing Group Properties
  • Module Ten: Review Questions

Module Eleven: Working with Tasks
  • Managing Task Details
  • Sending a Status Report
  • Moving or Copying a Task to Another Folder
  • Accept or Decline a Task Assignment
  • Save Current Task View
  • Automatically Record Entries and Files
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Try a FREE sample and see the value for yourself!

Administrative Skills

Career Development

Human Resources

Personal Development

Sales And Marketing

Supervisors And Managers

Workplace Essentials

Office 2016

Office 2013

Office 365

Office 2010

Office 2007