Lync 365 Essentials

Printable, customizable, training materials

Lync Online is Microsoft"s premiere online communications software with instant messaging, audio and video calls, and online meetings that include sharing your desktop. Your participants will be well versed in this great tool that will provide a great benefit in their Office 365 usage.

Office 365 Lync Essentials will get your participants started on their path to using Lync for all your communications. We"ll first look at how to sign into Lync Online. Then your participants will learn how to set up Lync to start automatically and configuring their Lync profiles.
Lync 365 Essentials


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  • Unlimited Printing Rights
  • Completely Customizable

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Everything you need to teach a one-day workshop for Lync 365 Essentials:

  • Training Manuals
  • PowerPoint Slides
  • Instructor's Guide
  • Quick Reference Job Aids
  • Icebreakers, Activities,
     & Exercise Files
  • Pre-Assignments,
  • Promotional Advertorials
  • Lesson Plans with Flip Chart Notes

Also available: training video clips, editable books, audiobook workshops, e-learning, and cloud-based LMS.

Lync 365 Essentials Course Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Welcome to Office
  • Signing In to Lync
  • Setting Up Lync to Start Automatically
  • Adding a Picture
  • Signing Out
  • Module Two: Review Questions

Module Three: Working with Contacts
  • Searching for People
  • Building Your Contacts List
  • Adding a Contact
  • Tagging or Pinning a Contact
  • Creating Groups
  • Organizing Contacts
  • Module Three: Review Questions

Module Four: Working with Presence Indicators
  • About Presence Indicators
  • Changing Status
  • Hiding Activity Feed
  • Changing or Hiding Location
  • Understanding Privacy Relationships
  • Working with Privacy Settings
  • Module Four: Review Questions

Module Five: Working with Instant Messaging
  • Sending an Instant Message
  • Sending an Instant Message to a Group
  • Accepting or Ignoring an Instant Message
  • Inviting Another Contact to an Instant Message Conversation
  • Using Emoticons and Formatting
  • Ending a Conversation
  • Module Five: Review Questions

Module Six: Working with Online Meetings
  • Starting an Unscheduled Meeting
  • Scheduling a Meeting
  • Changing Access and Presenter Options
  • Joining a Meeting
  • Organizer and Presenter Best Practices
  • Module Six: Review Questions

Module Seven: Working with the Lync Online Web Scheduler
  • Scheduling a Meeting or Call
  • Sending Invitations
  • Customizing Roles
  • Joining a Meeting
  • Viewing or Editing Meetings
  • Deleting a Meeting
  • Module Seven: Review Questions

Module Eight: Working with PowerPoint Presentations
  • Working with PowerPoint Presentations
  • Controlling Permissions
  • Changing Presenters
  • Making Annotations
  • Saving a Copy of the Annotated File
  • Module Eight: Review Questions

Module Nine: Sharing Your Desktop or a Program
  • Sharing Your Desktop
  • Choosing an Open Program to Share
  • Stopping Sharing
  • Changing Control When Sharing
  • Stopping People from Sharing
  • Requesting Control
  • Module Nine: Review Questions

Module Ten: Collaborating on a Whiteboard
  • Opening a Whiteboard
  • Working with Whiteboard Content
  • Viewing a Whiteboard Privately
  • Closing a Whiteboard
  • Module Ten: Review Questions

Module Eleven: Using Audio and Video
  • Making a Lync Call
  • Making a Video Call
  • Answering or Declining a Call
  • Setting Your Ringtones and Sound Options
  • Making a Conference Call
  • Setting Options
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

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