Sales Fundamentals Courseware

Printable, customizable, training materials

 

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.

The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.
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  • No Annual Renewal Fees
  • Unlimited Users
  • Unlimited Printing Rights
  • All Components are Completely Customizable!

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This trainer's courseware kit includes everything you need to teach Sales Fundamentals Soft Skills training workshops:


  • Participant Training Manuals
  
  • Instructor's Guide
    with Lesson Plans
  • PowerPoint Slides and
    Flip Chart Notes
  
  • Quick Reference Sheets
  • Icebreakers, Exercise Files,
    and other Workshop Activities
  
  • Pre-Assignments,
    Post-Assessments
  • Promotional Advertorials
  
  • Online Training Versions



Download
FREE Sample
 

Sales Fundamentals Course Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives


Module Two: Understanding the Talk
  • Types of Sales
  • Common Sales Approaches
  • Glossary of Common Terms


Module Three: Getting Prepared to Make the Call
  • Identifying Your Contact Person
  • Performing a Needs Analysis
  • Creating Potential Solutions


Module Four: Creative Openings
  • A Basic Opening for Warm Calls
  • Warming up Cold Calls
  • Using the Referral Opening


Module Five: Making Your Pitch
  • Features and Benefits
  • Outlining Your Unique Selling Position
  • The Burning Question That Every Customer Wants Answered


Module Six: Handling Objections
  • Common Types of Objections
  • Basic Strategies
  • Advanced Strategies


Module Seven: Sealing the Deal
  • Understanding When It’s Time to Close
  • Powerful Closing Techniques
  • Things to Remember


Module Eight: Following Up
  • Thank You Notes
  • Resolving Customer Service Issues
  • Staying in Touch


Module Nine: Setting Goals
  • The Importance of Sales Goals
  • Setting SMART Goals


Module Ten: Managing Your Data
  • Choosing a System That Works for You
  • Using Computerized Systems
  • Using Manual Systems


Module Eleven: Using a Prospect Board
  • The Layout of a Prospect Board
  • How to Use Your Prospect Board
  • A Day in the Life of Your Board


Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Try a FREE sample and see the value for yourself!

Soft Skills Training

Administrative Support
Anger Management
Appreciative Inquiry
Assertiveness And Self-Confidence
Attention Management
Basic Bookkeeping
Body Language Basics
Budgets And Financial Reports
Business Acumen
Business Ethics
Business Etiquette
Business Succession Planning
Business Writing
Call Center Training
Change Management
Civility In The Workplace
Coaching And Mentoring
Communication Strategies
Conflict Resolution
Creative Problem Solving
Critical Thinking
Customer Service
Delivering Constructive Criticism
Emotional Intelligence
Employee Motivation
Employee Onboarding
Employee Recruitment
Executive and Personal Assistants
Facilitation Skills
Generation Gaps
Goal Setting and Getting Things Done
Hiring Strategies
Human Resource Management
Internet Marketing Fundamentals
Interpersonal Skills
Job Search Skills
Knowledge Management
Leadership And Influence
Lean Process And Six Sigma
Manager Management
Managing Workplace Anxiety
Marketing Basics
Measuring Results From Training
Media And Public Relations
Meeting Management
Middle Manager
Negotiation Skills
Office Politics For Managers
Organizational Skills
Overcoming Sales Objections
Performance Management
Personal Productivity
Presentation Skills
Project Management
Proposal Writing
Public Speaking
Safety In The Workplace
Sales Fundamentals
Social Intelligence
Social Media In The Workplace
Stress Management
Supervising Others
Supply Chain Management
Talent Management
Teamwork And Team Building
Telework And Telecommuting
Time Management
Trade Show Staff Training
Train-The-Trainer
Virtual Team Building And Management
Work-Life Balance
Workplace Diversity
Workplace Harassment
Workplace Violence



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· Classroom ready: save hundreds of hours in prep
· Modify content to increase relevancy to your audience
· Peace of mind: professional, classroom tested presentation materials
· Print as many copies as you need, whenever you want
· Unlimited number of trainers within your organization
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