Negotiation Skills Courseware

Printable, customizable, training materials

 

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

The Negotiation Skills workshop will give your participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
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  • Unlimited Users
  • Unlimited Printing Rights
  • All Components are Completely Customizable!

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This trainer's courseware kit includes everything you need to teach Negotiation Skills Soft Skills training workshops:


  • Participant Training Manuals
  
  • Instructor's Guide
    with Lesson Plans
  • PowerPoint Slides and
    Flip Chart Notes
  
  • Quick Reference Sheets
  • Icebreakers, Exercise Files,
    and other Workshop Activities
  
  • Pre-Assignments,
    Post-Assessments
  • Promotional Advertorials
  
  • Online Training Versions



Download
FREE Sample
 

Negotiation Skills Course Outline:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives


Module Two: Understanding Negotiation
  • The Three Phases
  • Skills for Successful Negotiating


Module Three: Getting Prepared
  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation


Module Four: Laying the Groundwork
  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process


Module Five: Phase One — Exchanging Information
  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself


Module Six: Phase Two — Bargaining
  • What to Expect
  • Techniques to Try
  • How to Break an Impasse


Module Seven: About Mutual Gain
  • Three Ways to See Your Options
  • About Mutual Gain
  • What Do I Want?
  • What Do They Want?
  • What Do We Want?


Module Eight: Phase Three — Closing
  • Reaching Consensus
  • Building an Agreement
  • Setting the Terms of the Agreement


Module Nine: Dealing with Difficult Issues
  • Being Prepared for Environmental Tactics
  • Dealing with Personal Attacks
  • Controlling Your Emotions
  • Deciding When It’s Time to Walk Away


Module Ten: Negotiating Outside the Boardroom
  • Adapting the Process for Smaller Negotiations
  • Negotiating via Telephone
  • Negotiating via Email


Module Eleven: Negotiating on Behalf of Someone Else
  • Choosing the Negotiating Team
  • Covering All the Bases
  • Dealing with Tough Questions


Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Try a FREE sample and see the value for yourself!

Soft Skills Training

Administrative Support
Anger Management
Appreciative Inquiry
Assertiveness And Self-Confidence
Attention Management
Basic Bookkeeping
Body Language Basics
Budgets And Financial Reports
Business Acumen
Business Ethics
Business Etiquette
Business Succession Planning
Business Writing
Call Center Training
Change Management
Civility In The Workplace
Coaching And Mentoring
Communication Strategies
Conflict Resolution
Creative Problem Solving
Critical Thinking
Customer Service
Delivering Constructive Criticism
Emotional Intelligence
Employee Motivation
Employee Onboarding
Employee Recruitment
Executive and Personal Assistants
Facilitation Skills
Generation Gaps
Goal Setting and Getting Things Done
Hiring Strategies
Human Resource Management
Internet Marketing Fundamentals
Interpersonal Skills
Job Search Skills
Knowledge Management
Leadership And Influence
Lean Process And Six Sigma
Manager Management
Managing Workplace Anxiety
Marketing Basics
Measuring Results From Training
Media And Public Relations
Meeting Management
Middle Manager
Negotiation Skills
Office Politics For Managers
Organizational Skills
Overcoming Sales Objections
Performance Management
Personal Productivity
Presentation Skills
Project Management
Proposal Writing
Public Speaking
Safety In The Workplace
Sales Fundamentals
Social Intelligence
Social Media In The Workplace
Stress Management
Supervising Others
Supply Chain Management
Talent Management
Teamwork And Team Building
Telework And Telecommuting
Time Management
Trade Show Staff Training
Train-The-Trainer
Virtual Team Building And Management
Work-Life Balance
Workplace Diversity
Workplace Harassment
Workplace Violence



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