Corporate Training Library:

 

Administrative Support
Anger Management
Assertiveness And Self-Confidence
Business Etiquette
Business Writing
Change Management
Coaching And Mentoring
Communication Strategies
Conflict Resolution
Creative Problem Solving
Customer Service
Facilitation Skills
Human Resource Management
Interpersonal Skills
Leadership and Influence
Meeting Management
Motivating Employees
Negotiation Skills
Personal Productivity
Presentation Skills
Project Management
Proposal Writing
Public Speaking
Sales Fundamentals
Stress Management
Supervising Others
Teamwork and Team Building
Time Management
Train-the-Trainer
Workplace Diversity
Access 2007
Excel 2007
InfoPath 2007
OneNote 2007
Outlook 2007
PowerPoint 2007
Project 2007
Publisher 2007
Visio 2007
Word 2007
   
 

More Courses...

 


Testimonials:
 
"Low cost licensing for hundreds of training titles, each with printable training manuals, instructor guide lesson plans, quick reference sheets, PowerPoint slides, even promotional materials. We promote all available training titles, and license courses for any contracts we win. And best of all, I can respond to all training RFP's in minutes instead of days."
-D. Tracy
 

 
"We tried developing our own, only to spend countless man-hours and to end up with poor quality materials. We tried outsourcing, but with the added cost, we often never did break even. Now we license exactly what we need, and download them in minutes."
-C. Campbell
 

 
"I love it!"
-D. McInnis
 

 
"We received our material yesterday, customized it and trained for the first time this afternoon. Everything flowed seamlessly, it is fabulous!"
-F. Pitts
 

 


Download FREE Sample

 
 

 

 

Questions? Call us!
1-877-439-5455

 


Soft skills training materials to teach:

Interpersonal Skills

We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Download
FREE Sample

 

This trainer's courseware kit includes everything you need to teach
Interpersonal Skills soft skills training:




Plus:

No Annual Renewal Fees
Unlimited Users
Unlimited Printing Rights
All Components are Completely Customizable!

 

 

 

Interpersonal Skills Course Outline:
 

Module One: Getting Started
Icebreaker
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
   
Module Two: Verbal Communication Skills
Listening and Hearing: They Aren’t the Same Thing
Asking Questions
Communicating with Power
   
Module Three: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
   
Module Four: Making Small Talk and Moving Beyond
Starting a Conversation
The Four Levels of Conversation
   
Module Five: Moving a Conversation Along
Asking for Examples
Using Repetition
Using Summary Questions
Asking for Clarity and Completeness
   
Module Six: Remembering Names
Creating a Powerful Introduction
Using Mnemonics
Uh-Oh… I’ve Forgotten Your Name
   
Module Seven: Influencing Skills
Seeing the Other Side
Building a Bridge
Giving in Without Giving Up
   
Module Eight: Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Bringing it All Together
   
Module Nine: Sharing Your Opinion
Using I Messages
Disagreeing Constructively
Building Consensus
   
Module Ten: Negotiating Basics
Preparation
Opening
Bargaining
Closing
   
Module Eleven: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
   
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
   

Download
FREE Sample

 

 
2004 © CorporateTrainingMaterials.com.  All rights reserved.
1-877-439-5455