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Soft skills training materials to teach:

Human Resource Management

In recent years, tasks that were originally thought to “belong” to the human resources department have become a part of many managers’ job descriptions. This workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination.

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This trainer's courseware kit includes everything you need to teach
Human Resources Management soft skills training:


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Unlimited Users
Unlimited Printing Rights
All Components are Completely Customizable!

 

 

 

Human Resources Management Course Outline:
 

Module One: Getting Started
Icebreaker
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
   
Module Two: A History of Human Resources
A Brief History
What is Human Resources Today?
   
Module Three: The Interview Process
The General Format
Types of Questions
Do’s and Don’ts
   
Module Four: Employee Orientation
The Orientation Process
The Role of Management and the Role of Human Resources
Tips and Tricks
   
Module Five: Following Up with New Employees
Daily Checklist for the First Week
Following Up at the End of the Week
Weeks and Months Later
   
Module Six: Workplace Safety
Understanding Your Role and Responsibilities
Understanding Local Rules
Understanding Industry-Specific Rules
   
Module Seven: Dealing with Harassment And Discrimination
Defining Harassment
  Types of Workplace Discrimination
A Manager’s Responsibility
An Employer’s Responsibility
   
Module Eight: Workplace Violence
Defining Violence
A Manager’s Responsibility
An Employer’s Responsibility
   
Module Nine: Managing Employee Performance
Choosing the Time and Place For Feedback
Types of Employee Appraisals
Using the Feedback Sandwich
Encouraging Growth and Development
   
Module Ten: Disciplining Employees
Understanding Your Role
Understanding Your Choices
Having the Meeting
Following Up
   
Module Eleven: Terminating Employees
Documenting Events
Preparing for the Decision
Making the Decision
Communicating the Decision
   
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
 

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