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Soft skills training materials to teach:

Assertiveness and Self Confidence

Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. This workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives.

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This trainer's courseware kit includes everything you need to teach
Assertiveness and Self Confidence soft skills training:




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Assertiveness and Self Confidence
Course Outline:

 

Module One: Getting Started
Icebreaker
Ground rules
The parking lot
Workshop objectives
Action plans and evaluation forms
 
Module Two: What Does Self-Confidence Mean To You?
What is Assertiveness?
What is Self-Confidence?
The Four Styles
 
Module Three: Obstacles to Our Goals
Types of Negative Thinking
Case Study
Personal Application
 
Module Four: Communication Skills
Listening and Hearing: They Aren’t the Same Thing
Asking Questions
Body Language
 
Module Five: The Importance of Goal Setting
Why Goal Setting is Important
Setting SMART Goals
Our Challenge to You
 
Module Six: Feeling the Part
Identifying Your Worth
Creating Positive Self-Talk
Identifying and Addressing Strengths and Weaknesses
 
Module Seven: Looking the Part
The Importance of Appearance
The Role of Body Language
First Impressions Count!
 
Module Eight:  Sounding the Part
It’s How You Say It
Sounding Confident
Using “I” Messages
 
Module Nine:  Powerful Presentations
What to Do When You’re on the Spot
Using STAR To Make Your Case
 
Module Ten: Coping Techniques
Building Rapport
Expressing Disagreement
Coming to Consensus
 
Module Eleven: Dealing with Difficult Behavior
Dealing with Difficult Situations
Key Tactics
 
Module Twelve: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
   

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