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Supply Chain Management Courseware
Printable, customizable, training materials
Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly.
With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business.
This trainer's courseware kit includes everything you need to teach Supply Chain Management Soft Skills training workshops:
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Supply Chain Management Course Outline:
Module One: Getting Started
Module Two: Why Supply Chain Management?
Module Three: Key Terms (I)
Module Four: Key Terms (II)
Module Five: Three Levels of Supply Chain Management
Module Six: Five Stages of Supply Chain Management
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: Why Supply Chain Management?
- Customer Satisfaction
- Improving Performance
- Lowering Costs
- Product Development
- Case Study
- Module Two: Review Questions
Module Three: Key Terms (I)
- Procurement
- Upstream and Downstream
- Raw Material
- Forecasting
- Carrying Cost
- Case Study
- Module Three: Review Questions
Module Four: Key Terms (II)
- Inventory
- Order Generation
- Order Taking
- Order Fulfillment
- Returns Management
- Case Study
- Module Four: Review Questions
Module Five: Three Levels of Supply Chain Management
- Strategic level
- Tactical level
- Operational Level
- Bullwhip Effect
- Case Study
- Module Five: Review Questions
Module Six: Five Stages of Supply Chain Management
- Plan
- Source
- Make
- Deliver
- Return
- Case Study
- Module Six: Review Questions
Module Seven: The Flows of Supply Chain Management
Module Eight: Inventory Management
Module Nine: Supply Chain Groups
Module Ten: Tracking and Monitoring
Module Eleven: Supply Chain Event Management
Module Twelve: Wrapping Up
- The Product Flow
- The Information Flow
- The Finances Flow
- Data Warehouses
- Case Study
- Module Seven: Review Questions
Module Eight: Inventory Management
- Levels of Inventory
- Just-In-Time Inventory
- Keeping Accurate Records
- Inventory Calculator
- Case Study
- Module Eight: Review Questions
Module Nine: Supply Chain Groups
- The Suppliers
- The Producers
- The Customers
- The Customer's Customer's
- Case Study
- Module Nine: Review Questions
Module Ten: Tracking and Monitoring
- Dashboard
- RFID's
- Alert Generation
- Stock Keeping Unit (SKU)
- Case Study
- Module Ten: Review Questions
Module Eleven: Supply Chain Event Management
- Inventory Alerts
- Supplier Alerts
- Bottlenecking
- Being Proactive
- Case Study
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
Soft Skills Training
Administrative SupportAnger Management
Appreciative Inquiry
Assertiveness And Self-Confidence
Attention Management
Basic Bookkeeping
Body Language Basics
Budgets And Financial Reports
Business Acumen
Business Ethics
Business Etiquette
Business Succession Planning
Business Writing
Call Center Training
Change Management
Civility In The Workplace
Coaching And Mentoring
Communication Strategies
Conflict Resolution
Creative Problem Solving
Critical Thinking
Customer Service
Delivering Constructive Criticism
Emotional Intelligence
Employee Motivation
Employee Onboarding
Employee Recruitment
Executive and Personal Assistants
Facilitation Skills
Generation Gaps
Goal Setting and Getting Things Done
Hiring Strategies
Human Resource Management
Internet Marketing Fundamentals
Interpersonal Skills
Job Search Skills
Knowledge Management
Leadership And Influence
Lean Process And Six Sigma
Manager Management
Managing Workplace Anxiety
Marketing Basics
Measuring Results From Training
Media And Public Relations
Meeting Management
Middle Manager
Negotiation Skills
Office Politics For Managers
Organizational Skills
Overcoming Sales Objections
Performance Management
Personal Productivity
Presentation Skills
Project Management
Proposal Writing
Public Speaking
Safety In The Workplace
Sales Fundamentals
Social Intelligence
Social Media In The Workplace
Stress Management
Supervising Others
Supply Chain Management
Talent Management
Teamwork And Team Building
Telework And Telecommuting
Time Management
Trade Show Staff Training
Train-The-Trainer
Virtual Team Building And Management
Work-Life Balance
Workplace Diversity
Workplace Harassment
Workplace Violence
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